Isabella Martinez
Chula Vista
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Planet Fitness
Chula Vista
05.2025 - Current
- Provided support in scheduling employee shifts and coordinating team meetings.
- Collaborated with team members to implement company policies and procedures.
- Participated in training new employees on operational standards and expectations.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Monitored employee attendance records, timekeeping, and payroll information.
- Assisted in managing daily operations and team activities in a fast-paced environment.
Barista
Dunkin' Donuts
Chula Vista
11.2024 - Current
- Prepared a variety of coffee beverages following established recipes and techniques.
- Maintained cleanliness and organization of the workspace and equipment.
- Operated cash registers to process customer payments.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Overnight Stocker
Target
Chula Vista
08.2024 - 02.2025
- Stocked shelves with merchandise to maintain organized displays.
- Operated equipment such as pallet jacks for moving heavy items safely.
- Assisted customers with locating items, retrieving merchandise from stockroom shelves and providing information on products.
Ride Operator
Disney's Animal Kingdom
Lake Buena Vista
01.2024 - 08.2024
- Operated control panels for ride systems and monitored audio and visual equipment.
- Monitored guest behaviour while riding attractions.
- Operated rides safely while ensuring guest satisfaction and comfort.
Front of House Employee
Panda Express
Chula Vista
10.2022 - 01.2024
- Maintained cleanliness of dining area to ensure a welcoming environment.
- Assisted in training new staff on front-of-house operations and procedures.
- Greeted customers and provided friendly customer service.
- Processed payments using cash registers or POS systems accurately and efficiently.
- Performed opening and closing duties such as counting money, organizing supplies.
Education
High School Diploma -
Eastlake High School
Chula Vista, CA07-2023
Skills
- Employee training
- Team coordination
- Customer service
- Shift scheduling
- Policy implementation
- Inventory management
- Conflict resolution
- Effective communication
- Adaptability and flexibility
- Scheduling and planning
- Financial reporting
- Money handling
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Assistant Manager
Planet Fitness
05.2025 - Current
Barista
Dunkin' Donuts
11.2024 - Current
Overnight Stocker
Target
08.2024 - 02.2025
Ride Operator
Disney's Animal Kingdom
01.2024 - 08.2024
Front of House Employee
Panda Express
10.2022 - 01.2024
High School Diploma -
Eastlake High School