Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Isabella Martinez

Chula Vista

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

3
3
years of professional experience

Work History

Assistant Manager

Planet Fitness
Chula Vista
05.2025 - Current
  • Provided support in scheduling employee shifts and coordinating team meetings.
  • Collaborated with team members to implement company policies and procedures.
  • Participated in training new employees on operational standards and expectations.
  • Managed customer service inquiries and complaints in a timely manner.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Assisted in managing daily operations and team activities in a fast-paced environment.

Barista

Dunkin' Donuts
Chula Vista
11.2024 - Current
  • Prepared a variety of coffee beverages following established recipes and techniques.
  • Maintained cleanliness and organization of the workspace and equipment.
  • Operated cash registers to process customer payments.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.

Overnight Stocker

Target
Chula Vista
08.2024 - 02.2025
  • Stocked shelves with merchandise to maintain organized displays.
  • Operated equipment such as pallet jacks for moving heavy items safely.
  • Assisted customers with locating items, retrieving merchandise from stockroom shelves and providing information on products.

Ride Operator

Disney's Animal Kingdom
Lake Buena Vista
01.2024 - 08.2024
  • Operated control panels for ride systems and monitored audio and visual equipment.
  • Monitored guest behaviour while riding attractions.
  • Operated rides safely while ensuring guest satisfaction and comfort.

Front of House Employee

Panda Express
Chula Vista
10.2022 - 01.2024
  • Maintained cleanliness of dining area to ensure a welcoming environment.
  • Assisted in training new staff on front-of-house operations and procedures.
  • Greeted customers and provided friendly customer service.
  • Processed payments using cash registers or POS systems accurately and efficiently.
  • Performed opening and closing duties such as counting money, organizing supplies.

Education

High School Diploma -

Eastlake High School
Chula Vista, CA
07-2023

Skills

  • Employee training
  • Team coordination
  • Customer service
  • Shift scheduling
  • Policy implementation
  • Inventory management
  • Conflict resolution
  • Effective communication
  • Adaptability and flexibility
  • Scheduling and planning
  • Financial reporting
  • Money handling

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Timeline

Assistant Manager

Planet Fitness
05.2025 - Current

Barista

Dunkin' Donuts
11.2024 - Current

Overnight Stocker

Target
08.2024 - 02.2025

Ride Operator

Disney's Animal Kingdom
01.2024 - 08.2024

Front of House Employee

Panda Express
10.2022 - 01.2024

High School Diploma -

Eastlake High School

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Isabella Martinez