Isabella Maria Sanchez
Eureka
Summary
A results-driven learner with passion for continuous improvement and academic excellence. Proven ability to adapt to new challenges and contribute effectively to team efforts. Reliable and flexible, with strong skills in critical thinking and collaboration. Known for maintaining high standards and delivering quality results.
Overview
2
2
years of professional experience
Work History
Resident Services Student Assistant
Cal Poly Humboldt
08.2023 - Current
- Provided critical support during enrollment periods, streamlining process for both students and staff.
- Ensured compliance with state regulations by maintaining accurate documentation of resident information.
- Provided excellent customer service to students and staff, addressing inquiries regarding mail-related issues professionally and courteously.
- Provided excellent customer service to students and staff at the front desk, addressing inquiries and concerns promptly.
- Maintained security of mailroom key access, ensuring only authorized personnel had entry to sensitive mailing information.
- Effectively managed high-volume periods like move-in/move-out dates or holidays by working diligently under pressure without compromising accuracy or quality control measures.
Team Member
MOD Pizza
06.2024 - 08.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Operated register to process payments and collect cash payment for order totals.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
Part- Time Associate
TJ Maxx
06.2023 - 08.2023
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Bachelor of Science - Forestry
Cal Poly Humboldt
Arcata, CA05-2027
High School Diploma -
Los Osos High School
Rancho Cucamonga, CA05.2022
Skills
- Teamwork and collaboration
- Customer service
- Problem-solving
- Reliability
- Excellent communication
- Safety protocols
Languages
Spanish
Native or Bilingual
Timeline
Team Member
MOD Pizza
06.2024 - 08.2024
Resident Services Student Assistant
Cal Poly Humboldt
08.2023 - Current
Part- Time Associate
TJ Maxx
06.2023 - 08.2023
Bachelor of Science - Forestry
Cal Poly Humboldt
High School Diploma -
Los Osos High School
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