Isabella Manzoni
Calgary,Canada
Summary
Highly motivated and dedicated job seeker with a track record of strong organizational skills. Excited to secure an entry-level position and contribute to the success of the team in achieving company goals. Committed to delivering exceptional results and constantly seeking opportunities for growth and development.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
MNP Community and Sport Centre
08.2023 - Current
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
OFFICE ASSISTANT VOLUNTEER
Cenzy's Inc
01.2019 - 06.2022
- Enhanced office efficiency by organizing and maintaining files, records, and correspondence.
- Provided clerical support to company employees by copying and filing documents.
Education
Bachelor of Science -
Mount Royal University
06-2029
High School Diploma -
Joane Cardinal-Schubert High School
06.2023
Skills
- Customer service
- Active listening
- Payment processing
- Product knowledge
Timeline
Customer Service Representative
MNP Community and Sport Centre
08.2023 - Current
OFFICE ASSISTANT VOLUNTEER
Cenzy's Inc
01.2019 - 06.2022
Bachelor of Science -
Mount Royal University
High School Diploma -
Joane Cardinal-Schubert High School
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