Isabella King
Summary
Proven track record of enhancing customer satisfaction and streamlining operations at Wellington Station House and Tim Horton's. Adept in handling high-pressure situations and cash transactions with exceptional communication and teamwork skills. Quickly adapts to new challenges, consistently exceeding productivity goals.
Overview
2
2
years of professional experience
Work History
Waitress
Wellington Station House
03.2024 - Current
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Maintained a clean and welcoming dining environment, ensuring a positive guest experience.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Provided timely tableside assistance to guests requiring additional condiments or utensils.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
Casher
Tim Horton's
08.2022 - 06.2024
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Education
High School Diploma -
Lockview High School
Fall River, NS06.2025
Skills
- Excellent Communication
- Teamwork and Collaboration
- Cultural Awareness
- Problem-Solving
- Dependable and Responsible
- Self-Motivated
- Fast Learner
Accomplishments
Metro West AA Team
- Team member of an organized sport. I gained many skills such as confidence, discipline, participating as a team player, committing to everything I begin and understanding the importance of consistency in a professional atmosphere.
Timeline
Waitress
Wellington Station House
03.2024 - Current
Casher
Tim Horton's
08.2022 - 06.2024
High School Diploma -
Lockview High School
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