ISABELLA HATTRUP
Goleta
Summary
Proficient in diverse cultural environments, fostering authentic relationships with customers. Strong background in customer service, emphasizing tailored solutions and collaborative teamwork to enhance satisfaction and drive sales.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Associate
Free People
Santa Barbara
08.2025 - 01.2026
- Drove sales through authentic relationship-building and tailored product recommendations.
- Maintained in-depth knowledge of Free People collections.
- Merchandised floor sets and displays to uphold brand presentation standards.
- Collaborated with team members to achieve store sales goals and foster a positive work environment.
Restaurant Server
Limelight Hotel
Ketchum
03.2025 - 08.2025
- Provided excellent customer service to ensure satisfaction.
- Handled cash transactions and processed payments using point-of-sale system.
- Maintained cleanliness and organization of dining area throughout service shifts.
Restaurant Host
Ram Restaurant
Sun Valley
03.2024 - 05.2024
- Resolved guest inquiries and concerns to enhance overall guest satisfaction.
- Trained new employees on hospitality techniques to ensure consistent service quality.
Scuba Diver Trainer
Davy Jones Locker
Koh Tao
11.2023 - 03.2024
- Increased course completion rate through effective communication, hands-on demonstrations, and continuous feedback for students.
- Guided customers in selecting appropriate equipment and gear based on individual needs, promoting inclusivity among divers of all skill levels.
- Mentored new scuba instructors, sharing best practices and providing ongoing guidance to support their professional development.
- Maintained safety of all trainees by adhering to established protocols and regularly updating emergency response procedures.
Restaurant Host
Buckeye Roadhouse
Mill Valley
09.2022 - 06.2023
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed the flow of restaurant traffic, strategically assigning tables based on server availability and guest preferences for optimal efficiency.
- Communicated effectively with servers and kitchen staff to ensure seamless dining experiences for guests.
Restaurant Expeditor
Sun Valley Resort
Sun Valley
03.2020 - 08.2022
- Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
Education
Associate of Arts - Sociology
Santa Barbara City College
Santa Barbara 05-2025
High School Diploma -
Mt. Tamalpais High School
Mill Valley, CA06-2023
Bachelor of Arts - Sociology
University of California Santa Barbara
Santa Barbara, CA06-2026
Skills
- Sales expertise
- Customer service
- Product guidance
- Visual merchandising
- Merchandise display
- Collaboration
- Attention to detail
- Reliable and punctual
- Positive work ethic
- Hospitality and accommodation
Languages
Spanish
Professional
Certification
- PADI Scuba Open Water Diver
- PADI Scuba Advanced Diver
- PADI Scuba Rescue Diver
- PADI Scuba Divemaster
Affiliations
- Sun Valley Ski Education Foundation - Alpine Race Team
- Volunteer Koh Koh Pups - Dog Rescue Koh Tao, Thailand
- Alpine skiing, ski touring, hiking, pilates
Timeline
Sales Associate
Free People
08.2025 - 01.2026
Restaurant Server
Limelight Hotel
03.2025 - 08.2025
Restaurant Host
Ram Restaurant
03.2024 - 05.2024
Scuba Diver Trainer
Davy Jones Locker
11.2023 - 03.2024
Restaurant Host
Buckeye Roadhouse
09.2022 - 06.2023
Restaurant Expeditor
Sun Valley Resort
03.2020 - 08.2022
Associate of Arts - Sociology
Santa Barbara City College
High School Diploma -
Mt. Tamalpais High School
Bachelor of Arts - Sociology
University of California Santa Barbara