Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Isabella Garcia Gunera

Toronto,Ontario

Summary

Service-oriented Volunteer committed to collaborating with others to achieve common objectives. Friendly individual versed in providing clerical support and filing documentation. Commended for assisting with volunteer recognition activities and events to drive outreach.

Overview

1
1
year of professional experience

Work History

Customer Service: Children Entertainment Industry

Diana Molina
Tegucigalpa, Francisco Morazan, Honduras
03.2023 - 08.2023
  • Supervised the rental of plastic cars (boogie toy cars) for children at the local mall, ensuring that each vehicle was cleaned prior to use and that the experience for the children and their parents was enjoyable.
  • Maintained a professional attitude while providing excellent customer service.
  • Provided ongoing support for customers throughout the entire sales process.
  • Resolved customer complaints in a timely manner by addressing root causes of the issue.

Bencaleth Volunteer

Bencaleth Honduras
Tegucigalpa, Francisco Morazan, Honduras
08.2022 - 05.2023
  • Identified key partnership opportunities and market segments to properly coordinate volunteer efforts.
  • Cultivated relationships and maintained regular communication with nonprofit agencies, schools, and social service agencies to solicit community needs.
  • Managed social media accounts associated with the organization's mission statement.

Operation Smile Volunteer

Operation Smile Honduras
Tegucigalpa, Francisco Morazan, Honduras
08.2022 - 03.2023
  • Assisted with fundraising efforts, including event planning and donor outreach.
  • Compiled reports on volunteer activities and accomplishments.
  • Collaborated with others by contributing time, effort and talent to advance needs or further missions.
  • Attended weekly meetings to discuss progress and future initiatives.
  • Collaborated with other volunteers to create a positive work environment.

Education

Bachelor of Science - Psychology, Minor in Physiology And Immunology

University of Toronto
Toronto, Ontario, CA
07-2027

High School Diploma -

American School of Tegucigalpa
Tegucigalpa, Honduras
05-2023

Skills

  • Complaint Handling
  • Problem-Solving
  • Customer Service Excellence
  • Effective Communication
  • Understanding Customer Needs
  • Relationship Building
  • Reliability
  • Document and Records Management

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual
Portuguese
Limited

References

References available upon request.

Timeline

Customer Service: Children Entertainment Industry

Diana Molina
03.2023 - 08.2023

Bencaleth Volunteer

Bencaleth Honduras
08.2022 - 05.2023

Operation Smile Volunteer

Operation Smile Honduras
08.2022 - 03.2023

Bachelor of Science - Psychology, Minor in Physiology And Immunology

University of Toronto

High School Diploma -

American School of Tegucigalpa

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Isabella Garcia Gunera