Isabella Garcia
Tracy
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
9
9
years of professional experience
Work History
Behavior Interventionist
ACES
03.2019 - 07.2025
- Developed and implemented individualized behavior intervention plans for diverse student populations.
- Conducted assessments to identify behavioral challenges and informed strategies for improvement.
- Collaborated with educators and parents to establish consistent behavior management practices.
- Trained staff on effective intervention techniques and crisis de-escalation methods.
- Monitored student progress, adjusting interventions based on data-driven insights.
- Mediated conflicts through structured sessions.
- Improved behaviors through modeling, role-playing and other effective strategies.
- Established rapport with each student, building trust and fostering a safe environment conducive to learning and growth.
Manager
Carbona Market
02.2017 - 03.2019
- Directed daily operations to optimize workflow and enhance customer satisfaction.
- Implemented inventory management strategies to reduce waste and improve stock availability.
- Trained and mentored team members on best practices for product handling and customer service.
- Analyzed sales data to identify trends and inform decision-making processes.
- Ensured compliance with health and safety regulations to maintain a safe shopping environment.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
Sales Associate
Journeys Shoes
10.2016 - 01.2017
- Assisted customers in selecting footwear to enhance shopping experience.
- Maintained product displays to ensure visual appeal and organization.
- Processed transactions accurately using point-of-sale systems.
- Resolved customer inquiries and concerns promptly to foster satisfaction.
- Collaborated with team members to achieve sales goals effectively.
- Provided product knowledge and recommendations tailored to customer needs.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
No Degree - Aerospace Engineering
San Jose State University
San Jose, California, CAHigh School Diploma -
Fremont High School
Sunnyvale , California, CA05-2014
Skills
- Problem-solving skills
- Applied behavior analysis
- Crisis intervention strategies
- Team collaboration
- Patience and perseverance
- Multitasking strength
- Adaptive skills training
- Data collection and analysis
- Time management
- Attention to detail
- Excellent communication
Languages
Spanish
Native or Bilingual
Timeline
Behavior Interventionist
ACES
03.2019 - 07.2025
Manager
Carbona Market
02.2017 - 03.2019
Sales Associate
Journeys Shoes
10.2016 - 01.2017
No Degree - Aerospace Engineering
San Jose State University
High School Diploma -
Fremont High School