Isabella Flores-Duque
North York,ON
Summary
An organized and dependable candidate who is successful at managing multiple priorities with a positive attitude. Willing to take on added responsibilities to meet team goals. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
4
4
years of professional experience
Work History
Waitress
Chucks Roadhouse
05.2022 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed a high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant guest atmosphere.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Hostess
Chucks Roadhouse
06.2020 - 05.2022
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided a friendly and warm presence throughout the dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Waitress
Timbers Lodge
09.2022 - 02.2023
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
Education
Bachelor of Arts - Children, Childhood, And Youth Studies
York University
Toronto, ON05.2026
Skills
- Customer Service
- Strong multitasking
- Fluent in Spanish
- Can speak conversational French
- Team Collaboration
- SMART SERVE certification
Languages
Spanish
Native or Bilingual
French
Limited Working
Timeline
Waitress
Timbers Lodge
09.2022 - 02.2023
Waitress
Chucks Roadhouse
05.2022 - Current
Hostess
Chucks Roadhouse
06.2020 - 05.2022
Bachelor of Arts - Children, Childhood, And Youth Studies
York University
Similar Profiles
Lauren DalcourtLauren Dalcourt
Bartender / Server at Chucks RoadhouseBartender / Server at Chucks Roadhouse
DIV MISTRIDIV MISTRI
Area Director of Operations at Chucks Roadhouse Bar and GrillArea Director of Operations at Chucks Roadhouse Bar and Grill
Nikita BhattaraiNikita Bhattarai
Food Service Supervisor at Chucks Roadhouse Bar and GrillFood Service Supervisor at Chucks Roadhouse Bar and Grill
Yousif RzqallahYousif Rzqallah
Restaurant Manager at Chucks RoadhouseRestaurant Manager at Chucks Roadhouse
Ava MulzacAva Mulzac
Cake Decorator at Baker Street Inc.Cake Decorator at Baker Street Inc.