Dedicated professional with strong customer service skills and a focus on enhancing guest experiences. Experienced in event coordination and interior design, committed to creating welcoming environments.
Overview
2027
2027
years of professional experience
Work History
Restaurant Head Hostess
Wind and Sea Restaurant
Dana Point
05.2023 - Current
Greeted and seated guests promptly, ensuring a welcoming atmosphere at seaside restaurant.
Managed reservation system to optimize seating arrangements and enhance guest flow.
Coordinated with kitchen staff for timely service, enhancing guest dining experiences.
Trained new hosts on customer service standards and restaurant procedures, fostering consistent service quality.
Handled guest inquiries and complaints professionally, promoting positive dining experiences.
Monitored dining area cleanliness and organization to maintain presentable environment.
Assisted in organizing special events and private dining arrangements for large groups.
Collaborated with management to implement service strategies, boosting overall guest satisfaction.
Restaurant Hostess
Bloom
San Juan Capistrano
09.2024 - 01.2026
Managed reservations and ensured efficient seating arrangements for optimal flow.
Facilitated communication of guest preferences and needs to servers, enhancing service quality.