Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isabella Emms

Halifax,NS

Summary

A university student looking for new challenges and more experience to broaden my skill sets. 8+ years of experience in service, exceptional interpersonal skills and leadership skills, and demonstrates excellent devotion and efficiency in every task given. Executes reason through concise communication and calmness in high pressure situations and with a team, all while constantly being prepared and organized. A dependable employee, and no matter what position I am in, I will represent you (my employer) with professionalism and confidence

Overview

6
6
years of professional experience

Work History

Software Engineer (Quality and Testing)

Bordera
05.2024 - 01.2025
  • Gained hands-on experience working with various websites and software platforms, quickly adapting to new tools and technologies.
  • Worked extensively with Cypress and JavaScript to develop and execute end-to-end tests, ensuring functionality and performance across multiple systems.
  • Enhanced understanding of terminal operations, back-end processes, and HTML through daily tasks and troubleshooting.
  • Demonstrated strong time management and self-discipline while working remotely, meeting deadlines, and maintaining productivity.
  • Collaborated closely with a small, tight-knit team, fostering effective communication, problem-solving, and project coordination.
  • Successfully navigated the challenges of a first full-time software engineering role, contributing to quality assurance and system reliability improvements.

Event Server/Hostess

Parlour
06.2022 - 10.2022
  • Skillfully handle a diverse selection of wines, including reds, whites, and sparkling varieties, providing detailed descriptions, recommendations, and wine pairing suggestions to enhance the dining experience
  • Worked in a high-end, upscale restaurant known for its sophisticated ambiance and attention to detail, consistently upholding the establishment's standards of excellence
  • Consistently provided exceptional service in a fast-paced environment, catering to discerning clientele with refined tastes and high expectations
  • Efficiently managed multiple aspects of catering events, including food and beverage service, table arrangements, buffet displays, and bar

Head Hostess

Eastside Mario's
07.2019 - 07.2020
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Cultivated positive guest relations by managing information and orchestrating timely seating.
  • Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and

business needs.

  • Kept open communication with the kitchen and serving staff.

Education

Bachelor of Science - Computer Science

Dalhousie University
Halifax, NS

Bachelor of Science - Psychology

Carleton University
Ottawa, ON

High School Diploma -

Twin Lakes Secondary School
Orillia, ON
06-2021

Skills

  • Experience working in upscale, high-end restaurants with a strong attention to detail
  • Extensive knowledge of menu items, ingredients, and preparation methods to make informed recommendations
  • Strong organizational and coordination abilities to ensure smooth catering operations
  • Excellent communication and teamwork skills to collaborate with colleagues and kitchen staff
  • Proficient in problem-solving and critical thinking, with a focus on continuous improvement and efficiency
  • Adaptable and quick to learn new technologies, processes, and environments
  • Object-oriented programming
  • Python
  • Javascript
  • Smart Serve Certified since 2022

Timeline

Software Engineer (Quality and Testing)

Bordera
05.2024 - 01.2025

Event Server/Hostess

Parlour
06.2022 - 10.2022

Head Hostess

Eastside Mario's
07.2019 - 07.2020

Bachelor of Science - Computer Science

Dalhousie University

Bachelor of Science - Psychology

Carleton University

High School Diploma -

Twin Lakes Secondary School
Isabella Emms