Isabella Crawford
San Jose
Summary
Highly accomplished sales associate at Michael Kors, achieving the highest dollar amount in sales within a single day. Exceptional ability to connect with customers and understand their needs, resulting in exceeding expectations and driving impressive results. At Burke Williams, consistently meeting and surpassing membership goals, showcasing dedication to delivering exceptional service and building strong client relationships. Proven track record of success in both sales and customer service, confident in ability to contribute significantly to any organization's growth and success.
Overview
8
8
years of professional experience
Work History
Spa Attendant/ Front Desk
Burke Williams Spa
04.2023 - Current
- Trained new employees in best practices for customer service, cleanliness, and product knowledge within the spa environment.
- Improved customer satisfaction by providing exceptional service and maintaining a clean, organized spa environment.
- Supported front desk operations including booking appointments, greeting guests upon arrival, processing payments accurately while maintaining confidentiality of client information.
- Developed positive working relationships with team members through effective communication and collaboration strategies.
- Ensured proper sanitation procedures were followed for all areas of the facility, reducing risk of contamination or illness.
Sales Associate
Michael Kors
11.2021 - 01.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
Sitter
Private Child Care
03.2017 - 01.2020
- Managed childcare responsibilities for one or more children.
- Administered feeding routines while overseeing sanitation and entertainment.
- Demonstrated proper organization of toys and cleanliness
- Facilitated clear and supportive interactions with both kids and their parents.
Education
Dublin High School
Dublin, CA06.2022
Skills
- Communication
- Client-Centered
- Team Collaboration
- Customer Service
- Teamwork
Awards
Student of the Month for Integrity in Action, Dublin High School, for being responsible
Timeline
Spa Attendant/ Front Desk
Burke Williams Spa
04.2023 - Current
Sales Associate
Michael Kors
11.2021 - 01.2022
Sitter
Private Child Care
03.2017 - 01.2020
Dublin High School
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