Isabella Conard
Roseville
Summary
I've been a general manager at three different shops - two at once - so multitasking and staying organized are second nature to me. I take a lot of pride in being a hard worker and always push myself to be the best. I've built solid skills in training, scheduling, making deposits, and keeping things clean and efficient. Im not someone who quits easily; every move I have made has been to get closer to my future goals. I'm all about learning, growing, and showing up 100% every day.
Overview
4
4
years of professional experience
1
1
Certification
Work History
General Manager
The Human Bean
01.2024 - Current
- Oversaw daily operations to ensure optimal workflow and service quality.
- Managed inventory levels, reducing waste and improving product availability.
- Formulated policies and procedures to streamline operations.
- Monitored customer feedback to improve barista performance and customer service.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Trained and mentored new staff on beverage preparation and customer engagement techniques.
General Manager
The Coffee Depot & Whistle Stop Yogurt
12.2021 - 10.2023
- Trained and mentored new comers, fostering skill development and team cohesion.
- Conducted regular performance evaluations, setting goals for individual growth and improvement.
- Served customers quickly and efficiently and created strategies to prevent delays.
- Monitored both business while the owners were away.
- Accomplished multiple tasks within established timeframes.
- Maintained day-by-day cash inputs and making bank deposits.
Education
High School Diploma -
El Dorado High School
Placerville, CA05-2022
Skills
- Operations management
- Team player
- Efficient multi-tasker
- Labor cost controls
- Training and coaching
- Staff management
- Customer relations
- Employee scheduling
Accomplishments
- Promoted to Assistant Manager after 6 months.
- Then Promoted to General Manger 6 months la
Certification
- Food Handlers Certificate
Timeline
General Manager
The Human Bean
01.2024 - Current
General Manager
The Coffee Depot & Whistle Stop Yogurt
12.2021 - 10.2023
High School Diploma -
El Dorado High School
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