Isabella Collyer

Retail Associate

• Collaborated with team members to meet and exceed monthly sales targets consistently.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
• Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
• Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed
• Used POS system to process sales, returns, online orders, and gift card activations.

Barista

• Created around 50+ drinks per day, familiar with the various types of coffee and tea preparations, as well as specialty drinks and syrups
• Experienced in operating and maintaining all types of coffee-making equipment from traditional espresso machines, grinders, tamping, pour overs, etc...
• Proficient in latte art, maintains a clean and organized work areas ensuring a safe and hygienic environment for staff and customers
• Trained new employees on coffee brewing techniques, customer service, and point of sale system
• Created all the artwork for Prager Brothers grand coffee and pizza shop opening

• Designing production templates
• Operating packaging equipment
• Coordinating package testing
• Performed analyses, inspection, and testing of products, raw materials, in-process materials, release test samples, stability samples, and packaging materials
• Palletized materials for shipment
• Removed and documented all rejected product samples in appropriate log books.

• Lifted up to 100 pounds
• Loaded and inspected boxes of flowers, making sure each planter had water, colors and numbers were correct, etc… Assembled materials
• Recorded production process
• Inspected finished products
• Operated warehouse machinery.

• Switched off between cashiering and delivering food to customers
• Worked an average of 28 hours a week
• General clean up duties and closed the store most nights worked
• Handled and made pizzas
• Drove residential routes
• Delivered products in a timely and courteous manner
• Maintained receipts and income from deliveries
• Consistently completed on-time deliveries
• Maintained ongoing communication.

• Addressed customer needs, including price checks and merchandise retrieval from upper shelves or stockroom
• Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise
• Collected carts from parking lot daily and sanitized carts after
• Helped customers take merchandise out of store and loaded items
• Maintained clean and orderly checkout areas by completing general duties, including mopping floors, emptying trash cans, and cleaning bathrooms
• Conducted one on one training with new employees to teach various store procedures
• Collected and returned non purchased or returned items to correct shelf locations
• Assisted customers with large purchases by carrying items to vehicles.