Isabella Chimienti
San Diego
Summary
I am a highly motivated individual, with an optimistic attitude, and a can-do mindset, with a proven track record of success in customer service positions. In high-pressure environments, I am able to excel and tackle challenges with determination and enthusiasm. I see myself as a hardworking, dependable team player who loves meeting and exceeding expectations. Proactive professional accomplished in hiring, developing, and motivating employees. Successful at building rapport at all levels and resolving issues smoothly.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Human Resources Manager
American Income Life Insurance Company
San Diego
09.2024 - Current
- Created job postings, tracked applicants and maintained applicant database.
- Maintained employee records in accordance with company policy and applicable legal requirements.
- Organized orientation sessions for new hires and provided them with onboarding information.
- Analyzed data gathered from surveys, focus groups or other methods to identify areas of improvement within the organization's HR practices.
- Resolved conflicts between different departments or personnel using sound judgment to maintain a harmonious work environment.
Sandwich Artist
Cheba Hut
10.2021 - Current
- Greeted guests, promoted specials and took orders.
- Regularly follow up with guests tables and promptly fulfill additional requests.
- Prepare daily food preparations needed to ensure we are fully stocked throughout the day.
- Efficiently coordinate with coworkers, promoting teamwork while providing excellent service and guest dining experience.
Babysitter/Travel Nanny
Private Employers
07.2016 - Current
- Communicated positively with children and guardians.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Prepared healthy, age-appropriate snacks, and meals.
- I organized and cleaned the home after activities by picking up toys and straightening up the playroom.
- Packing, unpacking, and organizing fun activities for the children while parents get to relax.
- Traveled to Las Vegas, Napa, Cabo, Amsterdam, and London!
Accounting Bookkeeper
Alpine House Assisted Living Facilities
12.2022 - 01.2023
- Reviewed and processed client electronic payments and check deposits.
- Able to operate quickbooks, preform daily accounting tasks such as monthly financial reporting and reconciliations.
- Maintaining and managing employers payroll, business, and personal bank accounts.
Part-Time Sandwich Artist
Subway
05.2021 - 10.2021
- Serve customers in eating places that specialize in fast service and carry-out food.
- Prepare daily food items, cook food, while also incorporating proper safety precautions and sanitary measures.
- Communicate with customers regarding orders, comments, and complaints.
Appointment Setter
American Income Insurance
09.2020 - 04.2021
- Acted as first point of contact and set appointments for prospective clients.
- Scheduled and confirmed appointments and meetings for senior management team.
Part-Time In Store Shopper and Cashier
Whole Foods Market
07.2020 - 09.2020
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Used POS system to enter orders, process payments and issue receipts.
Part-Time Waitress
The Springs Of Carmen Oaks
08.2018 - 09.2020
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
Education
Bachelor of Arts - Sociology
University of Oregon
Eugene, OR06.2024
Skills
- Customer Service
- Food Service and Safety
- Cashiering
- Cash Handling
- Menu Memorization
- Operate POS Systems
- Able to work in fast paced environments
- Quickbooks Trained
- Data analysis
- HR policies and procedures
Certification
- First Aid Training - 2020
- Food Handler Certification - 2018 - Present
Timeline
Human Resources Manager
American Income Life Insurance Company
09.2024 - Current
Accounting Bookkeeper
Alpine House Assisted Living Facilities
12.2022 - 01.2023
Sandwich Artist
Cheba Hut
10.2021 - Current
Part-Time Sandwich Artist
Subway
05.2021 - 10.2021
Appointment Setter
American Income Insurance
09.2020 - 04.2021
Part-Time In Store Shopper and Cashier
Whole Foods Market
07.2020 - 09.2020
Part-Time Waitress
The Springs Of Carmen Oaks
08.2018 - 09.2020
Babysitter/Travel Nanny
Private Employers
07.2016 - Current
Bachelor of Arts - Sociology
University of Oregon
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