Summary
Overview
Work History
Education
Skills
Timeline
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Isabella Charbonneau

Pickering,ON

Summary

Dedicated and professional post-secondary student seeking hands on experience between May-August. Eager to contribute and make a meaningful impact. Strong organizational and communication skills.

Overview

6
6
years of professional experience

Work History

Server

Station Creek Golf Club
05.2023 - 08.2023
  • Ensured customer satisfaction by promptly attending to their needs and providing personalized and friendly service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Funeral Director's Assistant

Newcastle Funeral Home
06.2022 - 08.2022
  • Organized and filed all critical paperwork for each client.
  • Assisted with basic client communications such as emails and answering phones.
  • Responsible for cleaning and sanitizing facility.
  • Room set up and clean up for services as requested.

Camp Counsellor & Barn General Labourer

Stonewood Equestrian
01.2018 - 12.2021
  • Carried out day-day-day duties with enthusiasm in a busy camp environment where safety is paramount.
  • Responsible for proper care of the horses, helping riders get ready for lessons, client services and overall barn cleanup and evening lock up.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Developed and maintained courteous and effective working relationships with coworkers.
  • Maintained excellent attendance record, consistently arriving to work on time.

Education

Media, Information & Technoculture (MIT)

University of Western Ontario
London, ON
05.2026

High School Diploma -

Trafalgar Castle School
Whitby, ON
06.2022

Skills

    • Effective Time Management
    • Adaptable and Flexible
      • Strong Work Ethic and Dependable
      • Courteous with Strong Service Mindset

Timeline

Server

Station Creek Golf Club
05.2023 - 08.2023

Funeral Director's Assistant

Newcastle Funeral Home
06.2022 - 08.2022

Camp Counsellor & Barn General Labourer

Stonewood Equestrian
01.2018 - 12.2021

Media, Information & Technoculture (MIT)

University of Western Ontario

High School Diploma -

Trafalgar Castle School

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Isabella Charbonneau