Dedicated professional with proven expertise in customer service and cash handling, honed at Maliseet Fuels 2. Excelled in fostering repeat business through exceptional service and accurate transaction management. Demonstrates strong time management and empathy, ensuring high levels of customer satisfaction and loyalty. Skilled in POS operations and conflict resolution, contributing to a positive and efficient work environment.
Hi, I’m
Isabella Beninati
Woodstock,NB
Summary
Overview
2
years of professional experience
Work History
Maliseet Fuels 2
Cashier
05.2024 - Current
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Mits
Cook/waitress
12.2022 - 08.2023
Job overview
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Education
Woodstock High SchoolWoodstock, NB
Grade 10
University Overview
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Money handling
- Reliability and punctuality
- Order taking
- Conflict resolution
- Issue resolution
- POS system operations
- ID verification
Languages
English
Timeline
Cashier
Maliseet Fuels 2
05.2024 - Current
Cook/waitress
Mits
12.2022 - 08.2023
Woodstock High School
Grade 10
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