Detail oriented and dependable individual successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Bank Teller
Royal Bank of Canada, RBC
05.2022 - Current
Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
Educated customers on use of banking website and mobile apps.
Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.
Barista
Starbucks
06.2021 - 07.2022
Maintained a clean and organized workspace for optimal productivity and safety.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.