Isabella Arias
Pittsburg
Summary
Friendly and efficient with natural ability to connect with customers and provide top-notch service. Possesses basic math skills and understanding of cash handling procedures, coupled with ability to operate point-of-sale systems. Committed to maintaining clean and organized work environment that enhances customer experience.
Overview
6
6
years of professional experience
Work History
Gas Station Cashier
AmPm
09.2023 - Current
- Balanced cash registers at the end of each shift, confirming accurate accounting of all transactions.
- Enhanced customer satisfaction by providing efficient and friendly service during checkout transactions.
- Carefully examined identification cards to sell alcohol and tobacco products to patrons of legal age.
- Handled customer inquiries and complaints professionally, addressing concerns promptly to uphold excellent service standards.
Beverage Cart Attendant
Diablo Hills Golf Course
03.2023 - 08.2023
- Boosted beverage cart revenue by consistently upselling menu items and promoting special offers.
- Operated POS system to facilitate cash and credit transactions and refunds.
- Managed closing duties by restocking items on cart and reconciling cash drawer.
- Maintained a clean and organized cart, ensuring optimal presentation of beverages and snacks for guest selection.
Server
The Greenery Restaurant
04.2022 - 02.2023
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Fast Food Crew Member
Five Star Burger
08.2020 - 12.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Maintained restaurant cleanliness through regular cleaning duties such as sweeping, mopping, and wiping down surfaces.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
Cashier Team Lead
Cinco De Mayo Mexican Restaurant
06.2019 - 08.2019
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Bachelor of Arts - Psychology
San Francisco State University
San Francisco, CA06-2026
Associate of Arts - Psychology
Los Medanos College
Pittsburg, CA05-2023
High School Diploma -
Pittsburg Senior High School
Pittsburg, CA06-2020
Skills
- POS system proficiency
- Patience and empathy
- Reliability and punctuality
- Team collaboration
- Problem-solving
- Attention to detail
- Cash handling expertise
Timeline
Gas Station Cashier
AmPm
09.2023 - Current
Beverage Cart Attendant
Diablo Hills Golf Course
03.2023 - 08.2023
Server
The Greenery Restaurant
04.2022 - 02.2023
Fast Food Crew Member
Five Star Burger
08.2020 - 12.2021
Cashier Team Lead
Cinco De Mayo Mexican Restaurant
06.2019 - 08.2019
Bachelor of Arts - Psychology
San Francisco State University
Associate of Arts - Psychology
Los Medanos College
High School Diploma -
Pittsburg Senior High School
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