Isabella Aguilar
Tracy
Summary
Dedicated Medical Assistant with expertise in patient scheduling, clinical documentation, and HIPAA compliance. Proven ability to enhance patient care processes and train staff to uphold quality standards. Detail-oriented with over six years of experience in direct patient care and administrative support. Skilled in clinical documentation, insurance verification, and patient education. Committed to improving patient outcomes through effective communication. Strong background in medical terminology and EMR management, ready to contribute to a team focused on delivering exceptional patient care.
Overview
9
9
years of professional experience
Work History
Medical Assistant
Monterey Women's Health
03.2023 - Current
- Collaborated with healthcare team members to streamline patient care processes effectively.
- Trained new staff on clinical procedures and office protocols to ensure quality standards.
- Implemented improvements in patient intake processes, reducing wait times significantly.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
Medical Assistant
Montage Health
09.2020 - 03.2023
- Assisted physicians with patient examinations and procedures, ensuring a smooth workflow.
- Managed patient records and documentation using electronic health record systems for accuracy.
- Coordinated patient appointments and follow-ups, enhancing scheduling efficiency.
- Educated patients on medication usage, treatment plans, and preventive care measures.
- Administered vaccinations.
- Organized exam rooms and medical equipment.
- Screened patients during Covid,
- EKGs, ear lavage, A1c.
- EPIC software.
- Assisting physician with cryo-procedures, IUD placements/removals.
Medical Assistant
OB-GYN Associates Medical Group
07.2017 - 09.2020
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Taught patients about medications, procedures, and care plan instructions.
- Assisted with IUDs insertion/removals, Nexplanon insertion, Nexplanon removals, bladder lavage, LEEPS, COLPOSCOPY, and running pregnancy tests.
- CPSP coordinator for this office, which included providing helpful guidance to new moms and resources such as WIC referral, breast pumps, etc.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Administered vaccinations.
Education
Associate of Science - S.T.E.M.
Hartnell College
Salinas, CA03-2025
Medical Assistant -
CET
Soledad, CA07-2017
Skills
- HIPAA compliance
- Patient scheduling
- Medical terminology
- Vital sign monitoring
- Direct patient care
- Clinical documentation
- Electronic medical records
- CPR certified
- Immunization administration
- Specimens collection and processing
- Laboratory specimen collection
- Insurance verification
- Medical supply inventory
- Sterile technique
- OB/GYN procedures
- Payment collection
- Medical office management
- Family education
- Insurance authorizations
- Fluent in [english, spanish]
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Medical Assistant
Monterey Women's Health
03.2023 - Current
Medical Assistant
Montage Health
09.2020 - 03.2023
Medical Assistant
OB-GYN Associates Medical Group
07.2017 - 09.2020
Associate of Science - S.T.E.M.
Hartnell College
Medical Assistant -
CET