Isabella Achoneftos
North York,Canada
Summary
Dynamic hospitality professional with expertise in customer service excellence and safe food handling, honed at Valleyfields Restaurant. Proven ability to lead teams and adapt in fast-paced environments, ensuring seamless event transitions and high-quality service. Recognized for effective communication and conflict resolution skills, consistently enhancing guest experiences. Responsible professional skilled at making custom drinks and maximizing business revenues with top-notch service. Work effectively with team members to meet all customer needs in fast-paced environments, utilizing strong money handling, problem-solving, and time management skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bartender
The Wally
Toronto, ON
03.2024 - 08.2025
- Mixed and served cocktails according to standard recipes and guest preferences.
- Maintained cleanliness and organization of bar area throughout shift.
- Managed inventory by restocking supplies and tracking usage.
- Handled cash transactions accurately and processed credit card payments efficiently.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
Event Staff
Overnight Conversions-MLSE
Toronto, Canada
10.2024 - 07.2025
- Collaborated with large teams to transition venues for concerts, games, and special events.
- Ensured safe handling and storage of all equipment, minimizing damage and loss.
- Identified potential hazards, and maintained a clean and hazard-free environment.
- Coordinated movement of materials across multiple departments to support logistics operations.
- Efficiently set up and dismantled sports and entertainment event equipment on schedule.
Server
Valleyfields Restaurant
Toronto, Canada
01.2020 - 06.2025
- Provided high-quality table service in a fast-paced, high-volume restaurant.
- Memorized seasonal menus and daily specials to assist customers with informed choices.
- Handled customer inquiries, complaints, and special requests with professionalism and care.
- Maintained excellent food safety and sanitation practices, supporting the restaurant's compliance.
Education
Honours Bachelor of Arts - Concurrent Education (Primary/Junior)
York University
Toronto, ON05.2028
Skills
- Smart Serve
- Classroom & Behavior Management
- Curriculum & Activity Planning
- Team Collaboration & Leadership
- Conflict Resolution
- Time Management & Organization
- Customer Service Excellence
- Communication & Interpersonal Skills
- Adaptability & Reliability
- Safe food handling
- Hospitality service expertise
Certification
Smart Serve
Languages
English
Timeline
Event Staff
Overnight Conversions-MLSE
10.2024 - 07.2025
Bartender
The Wally
03.2024 - 08.2025
Server
Valleyfields Restaurant
01.2020 - 06.2025
Honours Bachelor of Arts - Concurrent Education (Primary/Junior)
York University
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