Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Isabell Reyna

Monterey Park

Summary

Kind, hard worker, team driven, independent worker, customer driven Energetic Associate offers customer service and resolution expertise paired with outstanding time management and multitasking skills. As a diligent team member, I have gained extensive experience in assisting customers with returns and refunds, as well as resolving common complaints. Enthusiastic and friendly team player dedicated to maintaining a positive attitude focused on customer satisfaction.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Associate

Home Depot
Monterey Park
09.2024 - Current
  • In this position I would
  • Print monthly workshop lists
  • Print attached correspondence
  • Set up and break down canopy and tables
  • Check in parents and children
  • Make sure all affiliated paperwork is filled out completely
  • Assist children and parents as needed
  • Managing petty cash

Lead Teacher

Child's World
San Gabriel
01.2024 - Current
  • In this position I would: Plan and implement activities, which includes creating lesson plans, activities, and games that are age-appropriate and engaging.
  • Provide homework assistance, just helping with their assignments, providing guidance and offering extra support.
  • Maintaining a safe and organized environment, which meant ensuring the classroom is clean, tidy, and free of hazards.
  • Monitoring student behavior, which was addressing behavioral issues, providing positive reinforcement, and maintaining classroom discipline.
  • Communicating with parents, I would keep parents informed about their children's progress, behaviors, and any other concerns or praises.
  • Supervising students, which is ensuring the safety and well-being of students at all times both indoors and outdoors.
  • Encouraging creativity, providing opportunities for students to express themselves through art, music, and any other creative activities.
  • Organizing snack and bathroom breaks and managing the logistics of snacks, bathroom trips, and any other basic needs.
  • Keeping the bulletin board updated, which contained important information for the parents and students.
  • Organizing field trips during the summertime and maintaining control over a classroom of over 25 students.
  • Assist the program director in communications with other schools, programs, and licensing departments.
  • Use Microsoft Word to create lesson plans, field trip slips, allergy lists, and any other important information/paperwork needed.
  • Record keeping: I maintained records of each child's progress, daily routine, and interests.
  • Staff collaboration: I often collaborate with other staff members to plan and coordinate activities and events.
  • Attend any and all staff meetings, training, and educational conferences to enhance my skills and knowledge.

Supervisor

Reyna apartments Co
Los Angeles
01.2016 - 10.2024
  • Company Overview: This company is family-owned, and I've grown up knowing how to do small maintenance jobs and paperwork/taxes.
  • Move-in and move-out walkthroughs: conducting initial and final inspections of the property with the tenants to document the conditions.
  • Ensure that the property remains in good working condition by performing routine maintenance, making necessary repairs, addressing any issues reported by tenants, and hiring outside contractors when needed.
  • Assist in evaluating potential tenants to ensure they are suitable residents.
  • I was responsible for creating and managing lease agreements with tenants, which clearly outlined their rights and responsibilities.
  • I was also in charge of timely rent collection and the management of various payment methods.
  • I was also responsible for promptly responding to tenant inquiries, comments, complaints, and maintenance requests.
  • Assist in ensuring that all property operations comply with relevant laws and manage the financial aspects of owning and operating the property.
  • Maintain positive relationships with neighbors
  • This company is family-owned, and I've grown up knowing how to do small maintenance jobs and paperwork/taxes.

Assistant store Manager

Extra space storage
Alhambra
09.2022 - 09.2023
  • In this position, I would maintain steady numbers, clean units, and rent units.
  • In this position, I would take initiative in determining what my store needed and advocate for my customers who needed my help.
  • Answering and directing of phone calls
  • Taking and distributing messages
  • Organizing and scheduling messages
  • Organizing and coordinating meetings
  • Handling inquiries and incoming work requests
  • Reviewing files and records to answer request for information
  • Checking and distributing documents and correspondence
  • Receiving, sorting, and distributing incoming mail
  • Maintaining filing system
  • Monitoring and Ordering office supplies
  • Compiling records of office activities
  • Photocopying, scanning, and faxing
  • Sending emails
  • Preparing and sending outgoing mailings and packages
  • Typing documents and correspondence
  • Checking and entering data
  • Updating and maintaining databases
  • Coordinating workflow
  • Controlling accounting functions such as checking invoices and making deposits
  • Managing petty cash
  • Keeping office neat, clean, and tidy

Intern

Aerospace Electronics
06.2023 - 08.2023
  • This was a summer internship where I would
  • Clerical work
  • Help organize paperwork/office
  • Kept office neat and tidy
  • Worked right under the supervisor
  • Assist with planning and organizing event events, both public and eternal
  • General office support

Beauty advisor

Sephora
Alhambra
02.2022 - 09.2022
  • This position I would strive for customer service; I would sell products and maintain customer satisfaction.
  • I would keep my numbers high and maintain a steady ATV.
  • I would maintain my area and thrive on helping my peers maintain theirs as well.

Associate

Target
Alhambra
08.2020 - 01.2021
  • This was a seasonal position in which I restocked merchandise, cleaned any spills, communicated with customers, and picked online orders.
  • I would maintain the areas I worked, including but not limited to beauty, home, clothing, cashiering, and more.

Volunteer

Atherton Baptist Homes
  • Company Overview: The facility is a Baptist senior living facility.
  • My duties included working with the residents during prayer, activity time, and lunch; any time I was scheduled, I would work with them.
  • Assist with daily activities
  • Provide companionship
  • Organize events
  • Offer emotional support
  • Help residents get to and from activities and their rooms, and assist with transfers.
  • Engage in conversation, play games, and overall spend time with residents to combat loneliness and provide social stimulation.
  • Run errands, write letters, and organize the residents' personal items.
  • Participate in activities like exercise sessions, dancing, games, and music programs.
  • Provide a listening ear, offer encouragement, and overall try to be a peaceful presence during difficult times.
  • Help with fundraising efforts and assisting with clerical tasks
  • The facility is a Baptist senior living facility.

Education

Associates - sociology, psychology, child development, criminal justice, business

Rio Hondo College
Whittier
08.2025

High school diploma - Spanish, business class

Options for youth
San Gabriel
05.2020

Skills

  • Dependability
  • Critical thinking
  • Typing (cleanly, good speed 50 wpm)
  • Communication
  • Adaptability
  • Willingness to learn
  • Most Microsoft software
  • Detail oriented
  • Organized
  • Great interpersonal skills
  • Accountability
  • Customer service
  • Time management
  • Cash handling
  • Multitasking and organization
  • Data entry
  • Creativity and innovation
  • Goal setting and achievement

Languages

English Fluent

Spanish Moderate

Certification

  • CPR certified\
  • First Aid

Timeline

Associate

Home Depot
09.2024 - Current

Lead Teacher

Child's World
01.2024 - Current

Intern

Aerospace Electronics
06.2023 - 08.2023

Assistant store Manager

Extra space storage
09.2022 - 09.2023

Beauty advisor

Sephora
02.2022 - 09.2022

Associate

Target
08.2020 - 01.2021

Supervisor

Reyna apartments Co
01.2016 - 10.2024

Volunteer

Atherton Baptist Homes

Associates - sociology, psychology, child development, criminal justice, business

Rio Hondo College

High school diploma - Spanish, business class

Options for youth

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Isabell Reyna