ISABELA ALVAREZ
QC
Summary
Energetic and compassionate, with strong interpersonal skills and passion for enriching lives of others. Possesses knowledge of recreational therapy and wellness programs, coupled with proficiency in activity planning and group facilitation. Dedicated to creating meaningful and engaging experiences that promote well-being and community.
Overview
3
3
years of professional experience
Work History
Concierge Team Member
Sunrise Living Beaconsfield
09.2024 - Current
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Prioritized safety by remaining vigilant for potential security threats.
- Built and maintained rapport with clients and family members.
Front Desk Receptionist
Integral Performance Physio
09.2022 - 01.2025
- Organized and maintained files and records to ensure up-to-date documentation.
- Facilitated smooth communication between departments by accurately relaying messages and information.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Service Assistant
CHSLD Vigi Pierrefonds (Temporary Contract)
03.2022 - 05.2022
- Ensured compliance with hygiene measures by COVID-19 standards.
- Supported residents during recreational activities while respecting health protocols.
Education
Recreational Therapy
Université Concordia
01.2025
DEC - Sciences Humaines
Dawson College
12.2021
DES - undefined
École Dorval Jean XXIII
06.2019
Skills
- Assessing individual needs and interests
- Strong communication and active listening
- Empathy and compassion
- Ability to build rapport with clients
- Promoting teamwork and collaboration
LANGUES
Spanish
English
French
Timeline
Concierge Team Member
Sunrise Living Beaconsfield
09.2024 - Current
Front Desk Receptionist
Integral Performance Physio
09.2022 - 01.2025
Service Assistant
CHSLD Vigi Pierrefonds (Temporary Contract)
03.2022 - 05.2022
DEC - Sciences Humaines
Dawson College
DES - undefined
École Dorval Jean XXIII
Recreational Therapy
Université Concordia
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