Isabel Zumaya
Ventura
Summary
Dynamic and results-oriented professional with two years at Panda Express, excelling in customer engagement and complaint handling. Proven ability to maintain cleanliness and manage cash register operations while fostering a positive environment. Adept at multitasking and leading teams, ensuring a seamless experience for all guests.
Overview
2
2
years of professional experience
Work History
Counter Help
Panda Express
08.2023 - 08.2024
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders, meeting customer expectations consistently.
- Kept track of customer orders efficiently, minimizing errors and ensuring accuracy upon delivery or pickup.
- Managed inventory levels effectively, reducing waste and ensuring availability of fresh ingredients at all times.
- Contributed to positive workplace culture through excellent communication skills and proactive problem-solving abilities.
- I worked for this company a total of two years after I switched stores. I learned how to close money and delegate to coworkers.
- I learned how to multi-task while also being efficient as well.
Cabin Leader
Salvation Army
06.2023 - 08.2023
- Maintained a clean and organized cabin environment for guests'' comfort and safety.
- Conducted thorough cabin inspections to ensure compliance with safety regulations and company standards.
- Fostered positive relationships with guests during their stay.
- This particular year I worked with ages 12-17, we went on early hikes and planned skits and activities to do with the teens throughout the day.
- We held leader meeting in the night to review how the days went and how we could improve leading the next day.
Cabin Leader
Salvation Army
06.2022 - 08.2022
- Maintained a clean and organized cabin environment for guests'' comfort and safety.
- Collaborated with other cabin leaders to streamline processes and improve overall guest experience.
- Helped with children activities.
- Lead all different ages all week to make sure they had fun while also supervising them.
- This included two different summers I worked in between school years.
Education
Associate of Arts - Businness
Ventura College
Ventura, CA05-2026
Skills
- Customer engagement
- Cleanliness maintenance
- Cash register operation
- Complaint handling
Timeline
Counter Help
Panda Express
08.2023 - 08.2024
Cabin Leader
Salvation Army
06.2023 - 08.2023
Cabin Leader
Salvation Army
06.2022 - 08.2022
Associate of Arts - Businness
Ventura College
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