Isabel Valdes
Milton
Summary
Psychology student with strong interpersonal and communication skills, eager to contribute to a healthcare environment through compassionate volunteer service. Experienced in customer care, teamwork, and problem-solving, with a proven ability to support diverse groups of people in fast-paced settings.
Overview
5
5
years of professional experience
Work History
Summer Merchandising Program
Encore Engagement Marketing
06.2025 - 09.2025
- Merchandised Coca-Cola products across multiple retail locations, ensuring stock levels and visual display standards were maintained
- Collaborated with store staff to support promotional campaigns and enhance customer engagement
Produce Employee
FreshCo
01.2025 - 06.2025
- Provided customer assistance, ensuring a welcoming environment and clear product information
- Maintained cleanliness, organization, and food quality standards to reduce spoilage
Cash Office Supervisor
FreshCo
07.2023 - 12.2024
- Trained and supported new cashiers during store opening
- Managed end-of-day procedures, including balancing tills and securing financial transactions
- Resolved customer issues with professionalism and problem-solving
Cashier
John’s No Frills
04.2020 - 07.2023
- Assisted customers with purchases, returns, and exchanges while maintaining a positive and professional attitude
- Trained cashiers in closing procedures and problem-solving during busy shifts
Co-op Placement
Wee Ones Childcare Academy
02.2023 - 06.2023
- Cared for children ages 0-4, assisting with feeding, play, and classroom activities
- Supported staff with health and safety routines, including cleaning, first aid, and daily care procedures
Education
Bachelor of Arts (Honours) - Psychology
University of Guelph
01-2028
Diploma (OSSD) -
Bishop Reding Secondary School
Milton, Ontario06.2024
Skills
- Strong interpersonal and communication abilities
- Customer service and client care
- Collaboration and teamwork in fast-paced environments
- Problem-solving and conflict resolution
- Organization and time management
- Teamwork and collaboration
- Friendly, positive attitude
- Customer service
- Problem-solving
- Excellent communication
Accomplishments
- Certificate of Honours (Grade 9-12)
- Awarded Customer Service Title (2021, John’s No Frills)
- Promoted to Cash Office Supervisor (2024, FreshCo)
- Completion of Summer Chef School Program (2017)
Hobbies and Interests
Volunteering and community engagement, Cooking and baking, Photography, Dance and painting, Sports: softball and volleyball
Languages
English
Native or Bilingual
Timeline
Summer Merchandising Program
Encore Engagement Marketing
06.2025 - 09.2025
Produce Employee
FreshCo
01.2025 - 06.2025
Cash Office Supervisor
FreshCo
07.2023 - 12.2024
Co-op Placement
Wee Ones Childcare Academy
02.2023 - 06.2023
Cashier
John’s No Frills
04.2020 - 07.2023
Bachelor of Arts (Honours) - Psychology
University of Guelph
Diploma (OSSD) -
Bishop Reding Secondary School