Isabel Tavares
Mississauga,ON
Summary
Hardworking and passionate job seeker with strong organizational skills, as well as a strong work ethic. I am seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills. I provide excellent time management and problem-solving skills. I am able to adapt to fast-paced environments and deal with conflicts as they are brought up. My years of experience in customer service has aided me in connecting with individuals as well as being able to deal with difficult situations and come to solutions.
Overview
6
6
years of professional experience
Work History
Server
Scaddabush Italian Kitchen & Bar
Oakville, ON
11.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Administrative Staff Member
SWAT: Synergy Wellness Attitude Training
Mississauga, ON
06.2022 - 02.2023
- Boosted morale and fostered a positive work environment by coordinating team-building activities and recognizing staff achievements.
- Facilitated the timely completion of projects by tracking deadlines, prioritizing tasks, and collaborating with cross-functional teams.
- Provided exceptional customer service through prompt attention to inquiries via phone or email from both internal colleagues and external contacts.
- Maintained strict confidentiality while handling sensitive information related to employee records, financial data, and company policies.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Server
Jack Astor's Bar & Grill
Mississauga, ON
10.2018 - 10.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Education
Bachelor of Arts - Anthropology
University of Toronto
Mississauga, ON07.2024
Diploma - Community And Justice Services
Humber College
Toronto, ON04.2019
High School Diploma -
Iona Catholic Secondary School
Mississauga, ON06.2017
Skills
- Strong Work Ethic
- Exceptional customer service
- Guest Relations Management
- Decision-Making
- Conflict and Complaint Resolution
- Excellent Time Management
Languages
English
Native or Bilingual
Portuguese
Limited Working
Timeline
Server
Scaddabush Italian Kitchen & Bar
11.2022 - Current
Administrative Staff Member
SWAT: Synergy Wellness Attitude Training
06.2022 - 02.2023
Server
Jack Astor's Bar & Grill
10.2018 - 10.2022
Bachelor of Arts - Anthropology
University of Toronto
Diploma - Community And Justice Services
Humber College
High School Diploma -
Iona Catholic Secondary School