Isabel Soto
San Juan Capistrano
Summary
Customer-focused Crew Member with expertise in cash handling and food safety. Delivers outstanding guest experiences while upholding cleanliness standards in fast-paced environments. Excels in communication, teamwork, and time management to drive operational efficiency and customer satisfaction.
Overview
1
1
year of professional experience
Work History
Crew Member
Jamba Juice
Mission Viejo
08.2025 - 12.2025
- Delivered exceptional customer service during peak hours to enhance guest satisfaction.
- Served food promptly to enhance guest satisfaction during peak dining hours.
- Informed customers about menu items and promotions to enhance their dining experience.
- Operated cash register and processed customer transactions efficiently.
- Collaborated with team members to ensure timely service delivery.
- Ensured cleanliness of workstations and equipment to meet health standards and support safe food preparation.
- Followed health and safety guidelines in food preparation areas.
- Restocked ingredients and supplies in designated areas to support kitchen operations.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Cashier/Crew Member
The Habit Burger Grill
Aliso Viejo
08.2024 - 08.2025
- Processed customer transactions efficiently and accurately.
- Handled cash, credit, and gift card payments securely.
- Delivered exceptional customer service, contributing to positive dining experiences.
- Greeted customers and answered any questions they had about the store's products and services.
- Assisted with menu item knowledge to answer customer inquiries.
- Informed customers about specials and deals, promoting engagement with promotional initiatives.
- Teamed with colleagues to maintain efficient operations during peak hours.
- Maintained cleanliness and organization of cash register area.
- Managed food safety practices while serving customers at the counter.
- Executed various tasks as directed by management.
Education
High School Diploma -
Capistrano Valley High School
Mission Viejo, CA05-2024
Skills
- Smoothie preparation
- Food preparation
- Food safety
- Menu knowledge
- Cash handling
- Customer service
- Time management
- Multitasking and organization
- Team collaboration
- Effective communication
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Crew Member
Jamba Juice
08.2025 - 12.2025
Cashier/Crew Member
The Habit Burger Grill
08.2024 - 08.2025
High School Diploma -
Capistrano Valley High School