Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isabel Sigala

Garden Grove

Summary

Results-driven office manager with over 8 years of experience in office administration. Skilled in invoice processing, operational efficiency, and team collaboration. Dedicated to ensuring compliance and organizational success.

Overview

14
14
years of professional experience

Work History

Business Office Manager

Pacific Villa, Inc.
Long Beach, CA
06.2018 - Current

Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving. Completed a daily census on excel to accurately document patient admissions and discharges. Managed facility petty cash for daily expenditures. Streamlined invoice processing to ensure timely payments to suppliers, improving relationships and trust with key partners. Managed patient admission paperwork to ensure compliance with facility standards. Processed and submitted patient insurance authorizations to ensure timely approvals. One on one patient interaction to cater to any wants or needs they have. Responsible for balancing, replenishing, and distribution of patient trust accounts. Sent out monthly statements and managed collections efforts. Work closely with other departments to ensure the facility runs smoothly.

Business Office Assistant

Pacific Villa, Inc.
Long Beach, CA
02.2017 - 06.2018

Greeted visitors and providers on a friendly manner. Answered phone calls, took messages, and routed calls to the correct individual. Kept track of office supplies and notified when more was needed. Received, sorted, and delivered mail to the correct person. Preformed basic filing faxing and copying. Assisted in the completion of patient authorization for insurance approval. Kept office and common areas clean and presentable.

Certified Nursing Assistant

Pacific Villa, Inc.
Long Beach, CA
02.2015 - 02.2017

Assisted patients with activities of daily living. respond promptly to call lights and conduct regular safety checks. Make sure to complete and turn in vital signs and skin checks in a timely manner. Chart daily information such as eating percentages, input and output, mobility activity, and mood changes. Fill and change water pitch4rs while encouraging patients to stay hydrated. Maintain clean and organize living spaces.

Sales Associate

Carters Inc
Orange, CA
01.2012 - 02.2014

Greeted customers, answered questions, and provided recommendations for products. Ensured customers had a positive shopping experience. Completed sales for customers as well as process returns and refunds. Maintained the stores appearance, stock, and inventory.

Education

High School Diploma -

Saint Michael The Archangel
Cypress, CA

General Studies

Long Beach City College
Long Beach, CA

Skills

  • Bilingual
  • Attention to detail
  • Time management
  • Scheduling
  • Microsoft word and excel
  • Deadline management
  • Account reconciliation
  • Office administration
  • Credit and collections
  • Expense reporting and tracking
  • Office inventory oversight
  • Scheduling and calendar management

Timeline

Business Office Manager

Pacific Villa, Inc.
06.2018 - Current

Business Office Assistant

Pacific Villa, Inc.
02.2017 - 06.2018

Certified Nursing Assistant

Pacific Villa, Inc.
02.2015 - 02.2017

Sales Associate

Carters Inc
01.2012 - 02.2014

High School Diploma -

Saint Michael The Archangel

General Studies

Long Beach City College
Isabel Sigala