Summary
Overview
Work History
Education
Skills
References
Accomplishments
Timeline
Generic

Isabel Ribeiro

Niagara on the Lake,Canada

Summary

Excelling in problem resolution and report analysis. Adept at managing accounts receivable and ensuring compliance with financial policies. Bilingual in Portuguese and English, I thrive in fast-paced environments, consistently delivering high-quality results while multitasking effectively. Skilled at managing checkout, returns and repairs. Superior work ethic with friendly and upbeat mentality and good problem-solving abilities. Well-organized and adaptable with good multitasking and verbal and written communication skills.

Overview

12
12
years of professional experience

Work History

Administrative Specialist - Part time - Contract

Brazclean Technical Services
St. Catharines, ON
11.2023 - Current
  • Type entire company documents and correspondence
  • Prepare invoices, reports, memos, letters, financial statements and other documents
  • Track record of operating photocopiers
  • Sort and distributed incoming communication data, including, letters and emails.
  • Prepare all banking reports and cash reconciliations. Manage accounts payable and accounts receivable.
  • Process invoices and expenses reimbursements
  • Ensure all payments are compliant with the company policies and procedures including proper approval and accounting.
  • Process all outgoing mail for the destination indicated

Account Receivable

White oaks Resort & Spa
Niagara on the Lake, ON
01.2014 - 06.2017
  • Posted advance deposits for groups and enter information into System
  • Created estimate for weddings, social and tour groups for prepayment
  • Tracked all group deposits to make sure deposit levels were in line with deposit policy Daily report of deposits
  • Printed and balanced advanced deposit ledger
  • Sent invoice to customers
  • Responded to customers queries regarding invoices or charges
  • Maintained client event files - contract copies/recaps/deposits
  • Prepared invoices, reports, memos, letters, financial statements and other documents Consistently dealt with confidential information and services.

Education

Diploma - Accounting and Payroll Administration

Trillium College
St. Catharines, ON
01.2011

Diploma - Enhanced Language Training for Employment

Niagara College
Niagara on The Lake, ON
01.2009

Bachelor of Arts - Human Resources Management

University Estacio De Sa
Rio de Janeiro, RJ, Brazil
01-2003

Skills

  • Problem resolution
  • Self-starter
  • Deadline-oriented
  • Spreadsheet development
  • Report analysis
  • Fluent in Portuguese and English
  • Able to speak Spanish
  • Conflict resolution
  • Multitask with Variety of challenges and responsibilities
  • All Windows operating systems, Microsoft Word and Excel

References

References upon requested

Accomplishments

  • Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
  • Performed administration tasks such as filing, developing spreadsheets and email

Timeline

Administrative Specialist - Part time - Contract

Brazclean Technical Services
11.2023 - Current

Account Receivable

White oaks Resort & Spa
01.2014 - 06.2017

Diploma - Accounting and Payroll Administration

Trillium College

Diploma - Enhanced Language Training for Employment

Niagara College

Bachelor of Arts - Human Resources Management

University Estacio De Sa

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Isabel Ribeiro