Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isabel Recto

Toronto,Canada

Summary

Patient Registration Clerk at St Michael’s Hospital with strong expertise in Epic EHR and a history of accurate patient data management. Notable for exceptional attention to detail and effective multi-tasking, leading to improved patient experiences and streamlined administrative workflows. Dedicated to maintaining confidentiality and providing high-quality service.

Overview

8
8
years of professional experience

Work History

Patient Registration and Accommodation Clerk

St Michael’s Hospital
02.2024 - Current
  • Collects essential patient’s information, contact and insurance details.
  • Register patients with accuracy and completeness in the electronic patient record system.
  • Confirm and verify patient’s insurance eligibility and understand coverage limitations to ensure proper billing and payment.
  • Obtain necessary signatures on insurance forms for billing purposes when needed.
  • Ensure patient’s information are kept confidential and secure.
  • Answer patient inquiries, and address any concerns or issues.

Staff Assistant (Volunteer)

St Michael’s Hospital
06.2017 - Current
  • Assisted staff members in the Diabetes Education Centre.
  • Completed a large amount of administrative and filing tasks every day.

Education

Bachelor of Arts (BA) -

York University
Toronto, Ontario
12.2023

High School Diploma -

North Toronto Collegiate Institute
Toronto, Ontario
06.2019

Skills

  • Proficient in Epic Electronic Health Records System
  • Proficient in AS 400 system registration system
  • Knowledge of Cerner/Soarian system
  • Knowledge of Softlab systems for Laboratory patients
  • Proficient in Microsoft Office
  • Open-minded
  • Efficient & accurate typing skills
  • Attentive to detail
  • Excellent researcher
  • Organized
  • Critical thinker
  • Reading & writing skills
  • Trustworthy
  • Listening skills
  • Excellent multi-tasker

Timeline

Patient Registration and Accommodation Clerk

St Michael’s Hospital
02.2024 - Current

Staff Assistant (Volunteer)

St Michael’s Hospital
06.2017 - Current

Bachelor of Arts (BA) -

York University

High School Diploma -

North Toronto Collegiate Institute
Isabel Recto