Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
CustomerServiceRepresentative

Isabel Pimentel

Pembroke,ON

Summary

Diligent Trading Assistant offering 7 years of hands-on experience analyzing information related to domestic and foreign markets. Organized and coordinated professional certified in International Business paired with in-depth knowledge of food commodities. Well-versed in obtaining and interpreting information from global suppliers and assisting in creating strategies to meet clients' financial goals.

Overview

13
13
years of professional experience

Work History

Spanish Trading Assistant

Export Packers Company Limited
12.2018 - 08.2025
  • Monitored global markets to identify potential trading opportunities.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results.
  • Passionate about learning and committed to continual improvement.

Account Executive

PCM Canada
08.2018 - 11.2018
  • Achieved or exceeded company-defined sales quotas.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Informed customers of promotions to increase sales productivity and volume.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.

Commercial Executive

Segugroup
10.2015 - 03.2016
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Negotiated prices, terms of sales and service agreements.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Consulted with businesses to supply accurate product and service information.

Customer Service/ Sales Executive

Delpa International
07.2013 - 09.2015
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
  • Prepared pricing agreements and contracts to close sales.
  • Used CRM software to record customer interactions and track general sales activities for review and follow-up.

International Trade Assistant

Latin Market
01.2013 - 07.2013
  • Developed and maintained relationships with customs brokers, freight forwarders and customers.
  • Prepared and processed import and export documentation according to customs regulations, laws or procedures.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Applied effective time management techniques to meet tight deadlines.

Education

International Business

Cesar Vallejo University
Lima Peru
01-2014

Supply Chain Awareness Program - undefined

Humber College
Toronto, ON
12-2018

Bachelor's - International Business

Cesar Vallejo University
Lima Peru
01-2014

Certificate in Hospitality Management - undefined

East Carolina University
Orlando, FL
01-2012

Skills

  • Bilingual in English and Spanish
  • Sales and customer service proficiency
  • Global work exposure in the US and Peru
  • Proficient in Microsoft Excel, Word, PowerPoint, and Teams
  • Negotiation skills
  • CRM software
  • Interpersonal skills

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
French
Limited Working

Interests

  • Exploring various forms of art, such as playing the violin, painting with acrylic, and writing, to nurture creativity and personal growth
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Enjoying the art of baking and pastry-making, experimenting with recipes

Timeline

Spanish Trading Assistant

Export Packers Company Limited
12.2018 - 08.2025

Account Executive

PCM Canada
08.2018 - 11.2018

Commercial Executive

Segugroup
10.2015 - 03.2016

Customer Service/ Sales Executive

Delpa International
07.2013 - 09.2015

International Trade Assistant

Latin Market
01.2013 - 07.2013

Supply Chain Awareness Program - undefined

Humber College

Certificate in Hospitality Management - undefined

East Carolina University

International Business

Cesar Vallejo University

Bachelor's - International Business

Cesar Vallejo University
Isabel Pimentel