Isabel Perez Reyes
San Jose
Summary
Reliable and detail oriented Security Officer and Facility Services professional with experience in overnight security operations, patrol monitoring, incident reporting, custodial services, and team coordination. Strong ability to maintain safe, clean, and secure environments while following company procedures and working efficiently both independently and within a team setting. Experienced in customer service, sanitation standards, and maintaining professionalism in fast-paced environments.
Overview
14
14
years of professional experience
Work History
Security Officer / SOC & Patrol
Allied Universal
San Jose, CA
10.2023 - Current
- Conduct overnight foot patrols to maintain the safety and security of property, employees, and visitors.
- Monitor surveillance cameras, alarm systems, and access control systems to identify suspicious activity and security risks.
- Observe and report incidents, disturbances, safety hazards, and unauthorized activity in a timely manner.
- Respond professionally to emergencies, alarms, and on-site incidents while following company procedures.
- Complete detailed daily activity logs and incident reports.
- Enforce safety procedures and security protocols during graveyard shifts.
- Maintain communication with supervisors, dispatch, and emergency personnel when necessary.
- Help prevent theft, trespassing, vandalism, and other security concerns through visible patrol presence.
- Alarm monitoring with Lenel systems.
Janitorial Staff
HSS Hospitality Staffing Solutions
San Jose, CA
08.2020 - 01.2023
- Worked closely with team members and morning leads to complete daily assignments efficiently.
- Followed management instructions and company cleaning procedures to maintain cleanliness standards.
- Performed trash removal, vacuuming, dusting, restroom sanitation, and conference room cleaning.
- Sanitized high-touch areas and steamed furniture to maintain a clean and safe environment.
- Restocked restroom supplies and maintained organized work areas.
- Reported completed tasks and daily progress to supervisors.
Janitor / Floater
Flagship Facility Services
San Jose, CA
09.2017 - 06.2021
- Maintained cleanliness in multiple office and commercial buildings while meeting company standards.
- Performed vacuuming, trash removal, high dusting, restroom sanitation, kitchen cleaning, and gym maintenance.
- Covered up to three buildings in one shift when assigned as a floater.
- Worked closely with management to complete tasks efficiently and on schedule.
- Adapted quickly to changing assignments and staffing needs.
Janitor / Lead
ABM Facility Services
Mountain View, CA
01.2017 - 08.2017
- Assisted with supervisory responsibilities and ensured employees reported to work on time.
- Sent nightly reports and updates to management regarding completed tasks and staffing.
- Performed janitorial duties and deep cleaning services for company events and office spaces.
- Helped maintain compliance with company cleanliness and safety standards.
Janitor
Service by Medallion
San Jose, CA
10.2012 - 03.2015
- Performed nightly cleaning duties in office buildings, including trash removal, vacuuming, dusting, restroom cleaning, and kitchen sanitation.
- Covered additional work areas when team members were absent.
- Maintained a clean, organized, and safe work environment.
Education
High School Diploma - undefined
Gunderson High School
San Jose, CA01.2010
Skills
- Security Patrol & Monitoring
- CCTV & Surveillance Systems
- Incident Reporting
- Emergency Response
- Access Control
- Commercial Cleaning
- Custodial Services
- Team Collaboration
- Attention to Detail
- Time Management
LANGUAGES
Fluent - English
Spanish
Timeline
Security Officer / SOC & Patrol
Allied Universal
10.2023 - Current
Janitorial Staff
HSS Hospitality Staffing Solutions
08.2020 - 01.2023
Janitor / Floater
Flagship Facility Services
09.2017 - 06.2021
Janitor / Lead
ABM Facility Services
01.2017 - 08.2017
Janitor
Service by Medallion
10.2012 - 03.2015
High School Diploma - undefined
Gunderson High School