Isabel Marcotte
Saskatoon,SK
Overview
8
8
years of professional experience
1
1
Certification
Work History
Barista
HomeQuarter Coffeehouse and Bakery
Saskatoon, SK
10.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Labourer (Seasonal)
City of Saskatoon
Saskatoon, SK
05.2022 - 10.2024
- Use of knowledge pertaining to herbicides, equipment usage and horticulture.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
Server
Prairie Sun Brewery
Saskatoon, SK
05.2022 - 08.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Informing costumers of craft beer flavor profiles and basics of brewing.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server
Bentley Revera Saskatoon
Saskatoon, SK
09.2020 - 12.2021
- Cultivated warm relationships with residents.
- Enhanced resident satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for enjoyable experiences.
- Assisted in training new hires, providing guidance on standards and best practices.
Cashier
Ice Factory
Estevan, SK
06.2021 - 08.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Labourer (Summer Student)
City of Estevan
Estevan, SK
05.2019 - 08.2021
- Duties include painting city road lines, crosswalks and curbs, running paint machines, work site safety analysis and equipment transport
Waitress
Blackbeards Restaurant (Days Inn)
Estevan, SK
09.2016 - 08.2021
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
Front Desk Reception
Days Inn
Estevan, SK
06.2018 - 08.2018
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Collected room deposits, fees, and payments.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
Education
Bachelor of Science - Food And Nutrition
University of Saskatchewan
Saskatoon, SK05-2024
Skills
- General knowledge of HACCP and QA as applied in the food industry
- Computer proficiency
- Friendly, positive attitude
- Attention to detail
- Strong organization
- Teamwork and collaboration
- Problem solving
Certification
WHIMIS 2015, August 2023
Food Handler Certification, December 2020
Workplace Assessment Violence Education, September 2020
Serve It Right Saskatchewan Course, April 2019
Timeline
Barista
HomeQuarter Coffeehouse and Bakery
10.2023 - Current
Labourer (Seasonal)
City of Saskatoon
05.2022 - 10.2024
Server
Prairie Sun Brewery
05.2022 - 08.2022
Cashier
Ice Factory
06.2021 - 08.2021
Server
Bentley Revera Saskatoon
09.2020 - 12.2021
Labourer (Summer Student)
City of Estevan
05.2019 - 08.2021
Front Desk Reception
Days Inn
06.2018 - 08.2018
Waitress
Blackbeards Restaurant (Days Inn)
09.2016 - 08.2021
Bachelor of Science - Food And Nutrition
University of Saskatchewan