Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
References
Timeline
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Isabel Lesar

Mississauga,Canada

Summary

As a devoted and trustworthy professional, I am seeking the opportunity of contributing to our diverse healthcare system through my focus on delivering the highest standard of cleanliness, safety, and excellent customer service skills. I am committed to supporting patients and staff alike by maintaining a hygienic and welcoming environment, with a strong work ethic, attention to detail, and respect for Trillium's protocols and procedures.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sales Associate and Keyholder

PetValu
Mississauga, ON
10.2023 - Current
  • Accepted, signed off on, and unloaded orders of dog food bags, cans, cat litter and general cleaning supplies on delivery days weekly
  • Maintained cleanliness of store environment, including floors, windows, dog wash equipment, and displays
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates
  • Trained multiple new hires
  • Closed and opened the store independently
  • Accurately processed POS transactions, including physical currency, payment cards, and receipts to customers
  • Helped customers locate products and checked the store system for merchandise at alternative sites
  • Opened, shelved, and merchandised new products in visually appealing and organized displays for optimal sales promotions
  • Cycle-counted merchandise for continuous accuracy

Barista, Cleaner and Keyholder

Starbucks
Mississauga, ON
07.2020 - 10.2022
  • Ensured all equipment was maintained in proper working order according to the manufacturer's instructions
  • Followed safety procedures while operating machinery such as grinders and espresso machines
  • Adhered to health department regulations concerning sanitation standards
  • Collecting and throwing out heavy garbage and food waste using an industrial garbage compactor
  • Loading and unloading carts and restocking crates of food-grade materials
  • Opened and closed store independently - keyholder
  • Took orders, operated POS and drive-through systems
  • Prepared specialty coffee drinks

Food Bank Volunteer

Mississauga Food Bank
Mississauga, ON
12.2022 - 12.2022
  • Sorted and unloaded food and wellness products to accommodate the diverse needs of those in need in my local community
  • Maintained cleanliness of volunteer center and warehouse areas
  • Number of Hours: 5

Volunteer Assistant in Graduation

Rockcliffe Middle School
Toronto, ON
06.2022 - 07.2022
  • Set up tables and chairs
  • 100+ person event organization
  • Handed out pamphlets and greeted guests
  • Number of Hours: 23

Law Office Co-Op

DH Professional Corporation Barristers And Solicitors
Mississauga, ON
09.2021 - 01.2022
  • Alphabetization of wills
  • File organization
  • Writing and drafting professional documents
  • Experience with office machinery, photocopier, printer, etc

Licensed Babysitter

Babysitting Service
Mississauga, ON
06.2020 - 09.2020
  • Provided personal care (sanitary)
  • Cleaned high-traffic household areas, kitchen, washrooms, and yard
  • Instructed children in basic hygiene practices such as brushing teeth or washing hands
  • Demonstrated the ability to handle emergency situations efficiently
  • Cared for toddler and baby-aged children while parents were away for extended hours
  • Promoted language development skills through reading and storytelling

Volunteer Banner Carrier

Santa Claus Parade
Toronto, ON
12.2019 - 12.2019
  • Assisted with clean-up efforts following the conclusion of the event
  • Served as an ambassador for our organization by greeting community members along the route
  • Number of Hours: 5

Volunteer Summer Camp Leader

Stanfeild United Church
Mississauga, ON
08.2019 - 09.2019
  • Assisted in preparing meals for campers and staff members
  • Maintained cleanliness and hygiene of camp area
  • Communicated with other counsellors to coordinate group activities
  • Led activities in childhood developmental skills, such as reading and education on nature
  • Number of Hours: 15

Education

Honours Bachelor of Applied Science in Justice Studies - Justice Studies

University of Guelph
Toronto, ON
04-2028

Diploma in Community And Justice Services - Justice Studies

Humber College
Toronto, ON
04-2028

High school diploma - Justice SHSM

Port Credit Secondary School
Mississauga, Ontario
06.2023

Skills

  • Waste management
  • Excellent Customer Service
  • Environmental reporting
  • Heavy lifting
  • Swimming pool maintenance
  • Contaminated site cleanup
  • Chemical handling
  • Occupational health
  • Equipment operation
  • Attention to detail
  • Interpersonal skills
  • Reliability
  • Strong work ethic
  • Strong teamwork abilities and communication
  • Willingness to keep learning
  • Leadership and management
  • Self-motivated and autonomous
  • Effective oral and written communication skills
  • Ability to work well under pressure
  • Cash/Card handling

Certification

  • First Aid and CPR
  • Emergency Preparedness
  • Fire Safety and Extinguishers
  • Anti-Oppression and Allyship Training
  • Non-Violent Crisis Intervention
  • Babysitting Certification
  • Confined Spaces
  • Defensive Driving

Hobbies and Interests

  • Hiking, gym and working out
  • Psychology, criminal cases, and social justice initiatives
  • Creative writing and public speaking

References

  • Alisa Durak, Shift Supervisor, Starbucks
  • Laura Colangelo, Shift Supervisor, Starbucks (alternative location)
  • Renata Bell, Babysitting Parent
  • Contact information and additional workplace references available upon request

Timeline

Sales Associate and Keyholder

PetValu
10.2023 - Current

Food Bank Volunteer

Mississauga Food Bank
12.2022 - 12.2022

Volunteer Assistant in Graduation

Rockcliffe Middle School
06.2022 - 07.2022

Law Office Co-Op

DH Professional Corporation Barristers And Solicitors
09.2021 - 01.2022

Barista, Cleaner and Keyholder

Starbucks
07.2020 - 10.2022

Licensed Babysitter

Babysitting Service
06.2020 - 09.2020

Volunteer Banner Carrier

Santa Claus Parade
12.2019 - 12.2019

Volunteer Summer Camp Leader

Stanfeild United Church
08.2019 - 09.2019

Honours Bachelor of Applied Science in Justice Studies - Justice Studies

University of Guelph

Diploma in Community And Justice Services - Justice Studies

Humber College

High school diploma - Justice SHSM

Port Credit Secondary School
Isabel Lesar