Summary
Overview
Work History
Education
Skills
LANGUAGES
Leadership Experience
GPA
Volunteer & Community Service
Timeline
Generic

Isabel Ignacio-Cruz

Santa Ana

Summary

Experienced with teamwork, contributing to seamless daily operations and collective success. Utilizes strong communication skills to enhance team efficiency and resolve issues promptly. Track record of reliability and adaptability, ensuring consistent support and positive outcomes.

Overview

5
5
years of professional experience

Work History

Team Member Level 1&2 - Trainer Level 3

Chick-fil-A
Costa Mesa
05.2025 - Current
  • Started as a Level 1 team member learning cashier, hospitality, bagging, mobile, drive-through order taking, then got promoted to be a trainer, where I get to train the new team members that are hired.

Retail Sales Associate

Old Navy
Irvine, CA
05.2024 - 05.2025
  • Greet customers, cashier, help find specific items, fix and put back clothing, in stock/inventory, etc.

Team member - Shift Lead

Dave’s Hot Chicken
Fountain Valley
01.2022 - 03.2024
  • Started as a cashier, then learned how to cook and prep. Got promoted to a shift lead, started being in charge of breaks, closing, opening, money count, etc.

Server

Chicken Charlies
Costa Mesa
07.2021 - 08.2021
  • Would serve out food for customers, prep, and call when it was ready.

Education

Degree - Liberal Arts in Arts, Humanities, and Communication

Santa Ana College
Santa Ana
06-2026

Degree - undefined

Santa Ana High School
Santa Ana
06-2023

Skills

  • 1 Money Handling
  • 2 Leadership
  • 3 Prioritizing Teamwork
  • 4 Fast Learner
  • 5 Hospitality
  • 6 Training and mentoring
  • FLUENT IN [Spanish]
  • Customer service
  • Positive attitude
  • Teamwork and collaboration

LANGUAGES

English & Spanish

Leadership Experience

Promoted to a Shift Lead position, Dave’s Hot Chicken June 2023 – March 2024 In charge of shifts, breaks, dealing with customers, counting money, inventory, opening and closing shifts, etc.

GPA

3.1 College GPA

Volunteer & Community Service

Our Lady of Guadalupe, Santa Ana, 2019-09, 2021-05, Greet and check temperature, Clean storage room, pick up trash, etc.

Timeline

Team Member Level 1&2 - Trainer Level 3

Chick-fil-A
05.2025 - Current

Retail Sales Associate

Old Navy
05.2024 - 05.2025

Team member - Shift Lead

Dave’s Hot Chicken
01.2022 - 03.2024

Server

Chicken Charlies
07.2021 - 08.2021

Degree - undefined

Santa Ana High School

Degree - Liberal Arts in Arts, Humanities, and Communication

Santa Ana College
Isabel Ignacio-Cruz