Isabel Grimes
Woodstock,ON
Overview
7
7
years of professional experience
Work History
Cashier
Home Depot
01.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Customer Service Representative
Canadian Tire
08.2021 - 10.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered constant flow of customer calls with minimal wait times.
Cashier
Zehrs
08.2017 - 06.2019
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Education
College Diploma - Educational Support
Fanshawe College
Woodstock, ON04.2025
High School Diploma -
Huron Park Secondary School
Woodstock, ON06.2021
Skills
- Perseverance,
- Patience
- Empathy
- Communication
- Flexibility
- Adaptability
- Problem solving skills
Timeline
Cashier
Home Depot
01.2022 - Current
Customer Service Representative
Canadian Tire
08.2021 - 10.2021
Cashier
Zehrs
08.2017 - 06.2019
College Diploma - Educational Support
Fanshawe College
High School Diploma -
Huron Park Secondary School