ISAAC KORANTENG ASIEDU

• Operated and drove automobiles, vans, and light trucks to pick up and deliver various products, including food, newspapers, magazines, bakery and dairy items, and dry cleaning.

• Delivered packages to customer doorsteps and business offices, Scanned and sorted freight or cargo for delivery as needed.

• Performed pre-trip and post-trip inspections of vehicles to ensure safety and compliance.

• Loaded and unloaded cargo, goods, or merchandise, ensuring safe handling.

• Planned delivery travel schedules and service routes for efficient and timely deliveries.

• Managed approximately 40 incoming calls and text per day from customers.

• Sorted and scanned freight to ensure accurate processing and tracking.

• Provided timely and accurate service to meet delivery deadlines and customer expectations.

• Managed an average 30 customer inquiries per day through calls, email and text, providing prompt and helpful responses to ensure customers satisfaction.

• Communicated issues to the account coordinator, ensuring prompt resolution and maintaining client satisfaction.

• Completed on-time deliveries by choosing best and most efficient routes.

• Successfully avoided time delivery delays by carefully planning best routes.

• Stack the items evenly, with heavier items at the bottom and lighter ones on top.

• Keep the load within the edges of the pallet to prevent overhang.

• Prepared orders for shipment by picking, packing, and labeling merchandise.

• Worked safely around moving machinery.

• Collaborated with team members to achieve daily targets and complete tasks efficiently.

• Make sure the pallet is in good condition, with no broken or weak boards

• Loaded, unloaded, and moved material to and from storage and production areas.

• Performed general housekeeping and cleaning tasks.

• Followed instructions and safety protocols to prevent accidents and injuries.

• Operated various machinery, including forklifts and pallet jacks adhering to all safety standards.

• Collaborated with team members to optimize warehouse operations and meet targets

• Coordinated cross-departmental projects, optimizing resource allocation and improving project completion rates by 25%, resulting in a 10% increase in overall operational efficiency.