Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
7
7
years of professional experience
Work History
Account Executive II
Houzz Inc.
02.2025 - Current
Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
Sales Development Representative
Houzz Inc.
01.2024 - 01.2025
Built and managed accurate sales pipeline to maintain high volume of activity.
Used data analytics to identify and track sales trends and develop actionable insights.
Established relationships with prospects and customers to promote product understanding and drive sales growth.
Won new business by articulating full value of company's capabilities to prospects.
Achieved and exceeded monthly and annual sales targets.
Founder and Owner
Aloha Mobile Wash & Detail
10.2022 - 10.2023
Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
Established a successful business by identifying market needs and developing innovative solutions.
Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
Life Insurance Agent
Family First Life
03.2022 - 05.2023
Participated in professional development opportunities such as training sessions and conferences to stay informed on best practices within the life insurance industry.
Built long-term relationships with clients by offering attentive service and ongoing support for their life insurance needs.
Increased client interest by consistently delivering persuasive cold call scripts tailored to individual prospects.
Physical Therapy Aide / Medical Records Clerk
Pair & Marotta
08.2018 - 02.2022
Fostered trust and strong rapport with patients to ensure a positive experience and encourage repeat visits.
Demonstrated clear and concise communication with healthcare professionals and patients, transferring ability to effectively communicate overall value of services to potential clients.
Administering modalities and treatments under guidance of licensed therapists honed my ability to adapt and learn swiftly, demonstrating a coachable attitude. This experience emphasized importance of tailoring services to meet each client's unique needs.
Maintained detailed medical records with precision and accuracy, highlighting attention to detail and organization.
Education
Associate - Communications
Bakersfield Community College
Bakersfield, CA
05.2017
Skills
Customer-focused approach with a track record of building rapport
Effective time management and multitasking capabilities
Entrepreneurial mindset with experience in business operations
Proficient in cold calling and prospecting strategies
Tech-savvy and open to learning new software and tools
Builds and maintains valuable professional relationships, expanding network for increased sales opportunities