Isaac Gabriel Ortiz Mata
Chula Vista
Summary
Proven administrative assistant and medical transportation driver at ISSSTECALI Hospital, excelling in customer service and data entry. Demonstrated ability to maintain confidentiality and manage sensitive data, alongside strong navigation skills. Known for enhancing patient and staff relations through effective communication and a team player attitude, significantly improving operational efficiency.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Administrative Assistant
ISSSTECALI Hospital
Mexicali Baja California
12.2012 - 02.2025
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Medical Transportation Driver
ISSSTECALI HOSPITAL
Mexicali Baja California
12.2012 - 02.2025
- Assisted patients in entering and exiting the vehicle safely, utilizing proper lifting techniques when necessary.
- Communicated with patients and healthcare workers in Spanish.
- Shouldered responsibility for communicating with dispatch concerning incomplete pickups.
- Streamlined communication with dispatchers, promptly addressing any changes or issues related to the transportation schedule.
Education
High School Diploma -
Universidad Xochicalco
Mexicali Baja California06-2013
Skills
- Customer service
- Strong navigation skills
- Data entry
- Team player attitude
Certification
degree in accountant
degree in accountant
skills developed in accounting and bookkeeping.
accounting for small businesses and managing software's like excel and powerpoint.
Idea creator for developing new projects.
Timeline
Administrative Assistant
ISSSTECALI Hospital
12.2012 - 02.2025
Medical Transportation Driver
ISSSTECALI HOSPITAL
12.2012 - 02.2025
High School Diploma -
Universidad Xochicalco