Isaac Denis Rubota
Ottawa,ON
Summary
Resourceful able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve company operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Warehouse Associate
Amazon
09.2022 - Current
- Worked safely around moving machinery.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Performed inventory control, such as counting and stocking merchandise.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Retail Warehouse Associate
Olymel
05.2022 - 09.2022
- Worked safely around moving machinery.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Wrapped pallets in shrink wrap prior to loading.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Warehouse Associate
Artitalia
07.2021 - 12.2021
- Worked varied hours, days, nights and weekends as business needs dictate.
- Educated new hires on company policies and procedures by designing and developing training program.
- Worked safely around moving machinery.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Performed inventory control, such as counting and stocking merchandise.
- Wrapped pallets in shrink wrap prior to loading.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel.
Secretary's Assistant
Bora Entreprise
03.2019 - 01.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Volunteered to help with special projects of varying degrees of complexity.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Established administrative work procedures to track staff's daily tasks.
Sales Associate
Airtel Congo
04.2018 - 03.2019
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Listened to customer needs and desires to identify and recommend optimal products.
- Developed strong rapport with customers and created positive impression of business.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Diploma - Business Administration
College La Cite
06.2023
High School Diploma -
Collège Prospère
Kinshasa,DRC07.2018
Skills
- Quality Control
- Invoice Verification
- Google Docs
- Manage Inventory
- Operations Support
- Warehouse Operations
- Microsoft Word
- Analytical Skills
- Time Management
- Good Communication Skills
Customer Service
Critical Thinking
Languages
French
Native or Bilingual
English
Professional Working
Swahili
Native or Bilingual
Timeline
Warehouse Associate
Amazon
09.2022 - Current
Retail Warehouse Associate
Olymel
05.2022 - 09.2022
Warehouse Associate
Artitalia
07.2021 - 12.2021
Secretary's Assistant
Bora Entreprise
03.2019 - 01.2021
Sales Associate
Airtel Congo
04.2018 - 03.2019
Diploma - Business Administration
College La Cite
High School Diploma -
Collège Prospère
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