Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Isaac David Nyengele

Gatineau,QC

Summary

Dynamic and reliable professional with a proven track record of enhancing customer satisfaction and optimizing route management during tenures at Amazon and other leading companies. Excelled in safe driving and effective problem-solving, demonstrating exceptional customer service and teamwork. Fluent in French and English, adept at GPS navigation and maintaining a clean driving record, consistently delivering results beyond expectations. Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules.


Hardworking employee enthusiastic about learning new field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.


Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times.


Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

9
9
years of professional experience

Work History

Delivery Driver

Amazon
03.2024 - 09.2024
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.

Rideshare and Delivery Driver

Uber,Uber Eat
01.2016 - 09.2024
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Receptionist and Night Audit Agent

Imperia Hotel
10.2023 - 03.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Machine Operator Assembler

Shearers Foods
08.2021 - 06.2023
  • Operated machining equipment safely with team of operators.
  • Assisted quality control personnel with inspections of completed products, ensuring adherence to strict quality standards before shipping them out to customers.
  • Complied with company and OSHA safety rules and regulations.
  • Reduced machine downtime by performing regular inspections and identifying potential issues before they escalated.

Part Time Delivery Driver

Fetch Furniture and Appliances
07.2020 - 08.2021
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.

Delivery Driver

Amazon
06.2017 - 06.2020
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Education

Scrum.org
Dallas Texas
01.2022 - 05.2022

High School Diploma -

Johannesburg College
South Africa
07.2006

Skills

  • Positive Attitude
  • Customer Service
  • Valid Driver's License
  • Teamwork and Collaboration
  • Attention to Detail
  • Time Management
  • Dependable and reliable
  • Punctual and Reliable
  • Problem-Solving
  • Safe Driving
  • Time management skills
  • Loading and unloading
  • Clean Driving Record
  • GPS and route planning
  • Route Management
  • Safe Driving Record
  • GPS Navigation
  • Heavy Lifting
  • Order picking and processing
  • Map reading and navigation skills
  • Roads and highways knowledge
  • Vehicle Cleaning and Maintenance
  • Delivery Scheduling
  • Stocking and Inventory
  • Traffic laws knowledge
  • Shipping and packaging
  • Delivery recordkeeping
  • Documentation And Reporting
  • Logistics knowledge
  • Order Verification
  • Equipment Operation
  • Pre-Trip and Post-Trip Inspections
  • FLUENT IN French and English

Languages

English
Native or Bilingual
French
Native or Bilingual
Swahili
Full Professional
Spanish
Limited Working
Xhosa
Professional Working

Timeline

Delivery Driver

Amazon
03.2024 - 09.2024

Receptionist and Night Audit Agent

Imperia Hotel
10.2023 - 03.2024

Scrum.org
01.2022 - 05.2022

Machine Operator Assembler

Shearers Foods
08.2021 - 06.2023

Part Time Delivery Driver

Fetch Furniture and Appliances
07.2020 - 08.2021

Delivery Driver

Amazon
06.2017 - 06.2020

Rideshare and Delivery Driver

Uber,Uber Eat
01.2016 - 09.2024

High School Diploma -

Johannesburg College
Isaac David Nyengele