Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Isaac Villegas

Monrovia

Summary

Dynamic multilingual professional with a strong foundation in technology and a proven ability to learn rapidly while executing tasks with precision. Exceptional troubleshooting skills and a robust work ethic drive positive outcomes and achieve set goals. Extensive experience in optimizing on-site operations, complemented by outstanding customer support expertise. Collaborative team player dedicated to delivering results and adept at adapting to evolving project demands.

Overview

7
7
years of professional experience

Work History

Field Engineer

Riverstreamz
09.2024
  • ‘Break-Fix’ support, providing reactive, on-demand IT technical support, and fixing problems as they arise.
  • Performed Vote Center deployments for routers and iPads to different Voting Locations throughout Los Angeles County.
  • Set up of routers, WiFi, and systems at Voting Centers.
  • Managed and supported client inquiries with empathy and solution-focused service.
  • Diagnosing and troubleshooting concerns.

Trainer

Temco Logistics
09.2025 - Current
  • Facilitated onboarding sessions for new hires, ensuring smooth integration into company culture.
  • Provided coaching and mentoring to employees.
  • Assessed training needs and implemented programs to improve team skills and efficiency.
  • Evaluated training effectiveness through feedback surveys and performance metrics.
  • Collaborated with management to align training objectives with organizational goals.
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Coached employees on best practices, providing constructive feedback to support their professional growth.

Master Technician

Temco Logisitics
03.2023 - Current
  • Install machinery and technologies with proficiency in improving systems performance by conducting comprehensive diagnostics and identifying root causes of issues.
  • Increasing customer experience and satisfaction through providing timely and effective solutions.
  • Support business growth through building strong relationships with customers, addressing their concerns promptly and professionally.

Master Technician

R.C. Willey
01.2019 - 01.2023
  • Delivered high quality customer service by efficiently diagnosing problems, identifying and developing solutions to achieve positive outcomes and clearly explaining resolutions to clients.
  • Collaborated with service providers to ensure accurate estimates and timely communication with customers.
  • Stayed current on industry trends through continued education, research, and trainings, applying new knowledge to daily tasks.

Education

Bachelor of Science - Business Administration

Western Governors University
01-2027

Honors Diploma - undefined

Green Valley High School
Henderson, NV
01.2012

Skills

  • Clear and concise communicator
  • Dynamic issue resolution
  • Skilled in diagnostic analysis
  • Process optimization focus
  • New hire training
  • Strategic organization
  • Confident speaking ability
  • Analytical problem resolution
  • Facilitating group instruction
  • Adapting to diverse learning styles
  • Student relationship development
  • Meticulous attention to detail
  • Logical evaluation
  • Articulate expression
  • Employee compliance education

LANGUAGES

English: Native Level Proficiency, Fluent
Spanish: Native Level Proficiency, Fluent

Timeline

Trainer

Temco Logistics
09.2025 - Current

Field Engineer

Riverstreamz
09.2024

Master Technician

Temco Logisitics
03.2023 - Current

Master Technician

R.C. Willey
01.2019 - 01.2023

Honors Diploma - undefined

Green Valley High School

Bachelor of Science - Business Administration

Western Governors University
Isaac Villegas