Isaac Souza
Oakdale
Summary
Dependable professional with strong background installing, maintaining, and repairing Tractor Trailers and other equipment. Always on time to work and ready to work. Ready to learn at anytime and anywhere. 3 years experience of Pm service’s and light to medium repairs.
Overview
4
4
years of professional experience
Work History
Technician III
Penske Truck Leasing
Ceres
09.2021 - Current
- Inspected and diagnosed vehicle issues using diagnostic tools and systems.
- Performed routine maintenance on trucks to ensure optimal performance and safety.
- Collaborated with team members to streamline repair processes and improve efficiency.
- Maintained accurate records of repairs and services in the management system.
- Assisted customers with inquiries regarding vehicle maintenance and service options.
- Trained new technicians on safety procedures and equipment usage protocols.
- Coordinated parts ordering to minimize downtime during repair operations.
- Ensured compliance with company safety standards and regulations during all tasks.
- Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
- Replaced defective components or parts as needed.
- Maintained records of repairs, calibrations, and tests performed on equipment.
- Conducted preventive maintenance procedures according to established schedules.
- Installed new components or replaced defective parts to restore functionality.
- Kept records of parts and equipment used in projects to update inventory.
- Greased mechanical parts with lubrication to achieve smooth and regular functionality.
- Utilized hand tools to properly splice cables.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Followed safety guidelines and wore protective gear when using power drills, circular saws, and other power tools.
- Preform Pm service dry and wet in shop/ out in field on truck’s.
- Preform Pm service dry and wet on Thermo King reefer units.
Customer Service Representative
Penske Truck Leasing
10.2021 - 09.2022
- Assisted customers with inquiries and product information.
- Managed customer complaints and resolved issues promptly.
- Assisted customers with fueling/washing trucks in a timely manner.
- Maintained accurate customer records in the database system.
- Followed company policies to ensure customer satisfaction consistently.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Kept track of fuel/def drops, stock fuel island and wash bay items.
- Preformed duties from supervisor, take out trash, keep shop clean, help with parts stocking and cleanliness.
Education
High School Diploma -
Oakdale High School
Oakdale, CA05-2021
Skills
- Preventive maintenance
- Vehicle inspection
- Parts ordering
- Customer service
- Team collaboration
- Time management
- Inventory management
- Mechanical tools
Timeline
Customer Service Representative
Penske Truck Leasing
10.2021 - 09.2022
Technician III
Penske Truck Leasing
09.2021 - Current
High School Diploma -
Oakdale High School