Alex Kamanzi
Kigali,Kigali
Summary
Dynamic Bank Branch Manager with a proven track record at Kenya Commercial Bank, excelling in operations management and sales leadership. Enhanced customer satisfaction and drove portfolio growth through strategic initiatives. Skilled in credit analysis and fostering team excellence, while implementing risk management strategies to safeguard assets and optimize resource allocation.
Banking professional with robust history of leading branch operations to achieve organizational objectives. Proven ability to drive performance and ensure compliance with regulatory standards. Focused on fostering team collaboration and adapting to dynamic environments. Known for effective problem-solving and strong customer service orientation.
Overview
16
16
years of professional experience
Work History
Bank Branch Manager
Kenya Commercial Bank
03.2010 - Current
- Led branch operations, enhancing service delivery and customer satisfaction through efficient workflow management.
- Developed strategic sales initiatives, driving growth in loan and deposit portfolios while ensuring compliance with regulations.
- Mentored and trained staff on banking products, improving team performance and fostering a culture of excellence.
- Analyzed financial reports to identify trends, enabling data-driven decision-making for resource allocation and budgeting.
- Implemented risk management strategies, safeguarding assets and minimizing exposure to operational losses.
- Collaborated with cross-functional teams to streamline processes, resulting in improved efficiency and reduced turnaround times.
- Fostered strong community relationships through outreach programs, enhancing bank visibility and customer loyalty.
Education
Bachelor of Arts - Marketing
University of Rwanda ,School of Finance And Banking
Kigali03-2009
Skills
- Operations management
- Audit preparation
- Sales leadership
- Credit analysis
- Loan origination
- Budget planning
- Investment advisory
- Branch marketing
Languages
English
Full Professional
Timeline
Bank Branch Manager
Kenya Commercial Bank
03.2010 - Current
Bachelor of Arts - Marketing
University of Rwanda ,School of Finance And Banking
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