Isaac Rodriguez

Work History

Isaac Rodriguez & Co

01.2024 - Current

Developed and maintained strong client relationships, working with over 50+ event organizers annually to identify specific music and event needs
Prospected and secured new clients, growing the business through targeted outreach and referrals, resulting in a 35% increase in bookings year over year
Negotiated contracts and managed client expectations, ensuring seamless service delivery and a high satisfaction rate
Communicated effectively with diverse stakeholders, including venue coordinators, school boards, event planners, and clients, to ensure event success
Managed multiple projects simultaneously, coordinating event timelines, equipment set up and set lists for 10+ events monthly
Executed marketing strategies, leveraging social media and email campaigns to attract new business and maintain client engagement
Analyzed customer feedback to continuously improve service offerings, resulting in repeat clients and increased word-of-mouth referrals

Powerhouse Controls

04.2023 - 12.2023

Led the department independently, demonstrating strong leadership and decision-making with minimal management involvement
Supported the Floor Management Team and PMs in confirming project milestones and ensuring deadlines were met
Evaluated potential risks and took appropriate actions to manage urgent transportation and product loading processes effectively
Led the logistics for major projects, handling sensitive and high-value shipments worth up to $3 million
Fostered strong relationships with downstream clients, to align services with expectations and enhance customer satisfaction. Averaging 40 emails and roughly 50 calls per day
Worked closely with border officials and government entities to confirm timely clearance of international shipments
Compiled inventory reports to forecast potential risks associated with the completion of a large project.
Maintained departmental structure through a disciplined, self-directed approach to daily operations
Delivered all shipments as promised, maintaining on-time delivery and product integrity achieving 100% success rate on all shipments

CMP Automation

02.2022 - 03.2023

Led a smaller department, managing key international clients and the request of critical, customized parts for production lines
This department contributed 20% of overall yearly revenue
Coordinated and addressed 15+ monthly inquiries related to custom orders and builds
Managing the small department required consistent communication with key clients, management, machinist, accounting and a large network of vendors
Averaged 40-50 emails and about 40 phone calls a day
Generated key data and lead time information for these smaller projects, facilitating discussions with all involved departments mentioned

CMP Automation

02.2022 - 03.2023

Monitored cost metrics across different departments to drive financial efficiency while nurturing strong and collaborative relationships with vendors
Coordinated with vendors to ensure adherence to quality benchmarks and continuous improvement
Partnered with management to ensure the swift handling and delivery of critical purchased items for the main production lines
Collaborated with the finance team to review and validate financial records, ensuring no discrepancies when being invoiced by vendors
Collected and analyzed data, including lead times, for larger scale projects, which were presented in cross-departmental meetings

BM Select Mortgages

01.2021 - 01.2022

Company Overview: Recognized as a leading mortgage firm in Canada, the firm managed around $90 million in mortgages per month on average

Implemented project management methodologies to consistently deliver 30+ client files per month
Coordinated communication across multiple platforms to ensure seamless collaboration among all project stakeholders
Averaging 70-80 phone calls a day and roughly 60 emails per day
Managed approximately $15 million in mortgage transactions on a monthly basis
Utilized critical thinking and problem-solving skills to guarantee timely completion of files
Actively engaged with high-profile investors and clients to maintain proactive communication to meet deadlines
Proactively stayed informed on financial policies and industry trends to facilitate smooth transactions with high level bank associates