Isaac Recinos
Hawaiian Gardens
Summary
Motivated and eager team player with strong work ethic and exceptional customer service skills. Proven ability to engage guests, recommend dishes, and maintain a professional environment. Seeking to leverage skills in food service, guest engagement, and team collaboration in a new role, offering foundational experience in food handling and sales techniques.
Overview
5
5
years of professional experience
1
1
Certification
2
2
Languages
Work History
FOH Team Member
Chick-fil-A
Huntington Beach, CA
11.2025 - Current
- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction and loyalty.
- Operated point-of-sale system accurately, processing transactions efficiently to minimize wait times.
- Collaborated with team members to maintain cleanliness and organization of dining area and kitchen.
- Assisted in training new staff on operational procedures and customer service standards.
- Adapted quickly to changing demands during peak hours, maintaining composure under pressure.
RECEIVER/UNBOXER
Collectors Universe
Santa Ana, CA
01.2025 - 11.2025
- Received, sorted and distributed incoming mail and packages efficiently and accurately.
- Ensured compliance with company policies regarding safety protocols when handling shipments.
- Generated reports summarizing daily activities related to receiving functions.
- Maintained accurate records of all received items, including tracking numbers.
- Inspected merchandise for damages before signing off on delivery documents.
- Operated computers and software programs effectively while performing data entry tasks.
HOST/TAKEOUT/SERVER
TGIF
Long Beach, CA
01.2023 - 11.2024
- Demonstrated excellent multitasking abilities while organizing reservations, conducting table visits, and answering phones simultaneously.
- Demonstrated strong problem-solving skills while managing seating arrangements and resolving guest complaints.
- Answered phone calls to take reservations and address guest questions and concerns.
- Supported servers and bussers through high-volume shifts with food running and table clearing.
- Monitored cleanliness of common areas and dining rooms to maintain neat and welcoming establishment.
- Trained new staff members on proper hosting etiquette and procedures.
- Helped FOH team members, maintaining positive working relationships.
PACKAGE HANDLER/SORTER
UPS
Cerritos, CA
- Sorted packages based on destination and size for efficient distribution.
- Loaded and unloaded packages from delivery trucks and conveyor systems.
- Collaborated with team members to meet daily package handling goals.
BOH TEAM MEMBER/PREP COOK
Bite mi
Artesia, CA
08.2022 - 01.2023
- Performed daily cleaning duties such as washing dishes and sanitizing surfaces.
- Kept up with customer orders in a timely manner.
- Performed opening and closing duties to facilitate kitchen operations.
- Operated all kitchen equipment safely and efficiently.
- Labeled and dated food products in storage and refrigeration and removed out-of-date items.
- Notified servers and front house staff of prepared food items and orders.
- Followed portion and quality standards to manage customer expectations and provide consistent product.
SHIFT LEADER
Milano
Cerritos, CA
01.2022 - 07.2022
- Trained new employees in job duties, safety procedures, and company policies.
- Managed store closing and opening procedures to ensure safety and security.
- Held team members accountable during shift by effectively coaching to improve performance.
- Monitored team performance to ensure quality standards were met.
- Supervised food production and preparation, promoting consistency with established recipes and procedures.
- Complied with company standards and policies, setting example for team members.
TEAM MEMBER
Wetzel's pretzels
Cerritos, CA
08.2021 - 11.2021
- Gained valuable experience in a fast-paced environment by quickly learning new processes, procedures, and systems.
- Performed opening and closing duties, including store cleaning and restocking.
- Greeted customers and answered questions regarding products and promotions.
- Assisted customers with product inquiries, orders, returns, refunds, and other service requests.
- Demonstrated excellent organizational and problem-solving skills while managing multiple tasks simultaneously.
Education
GED -
Cerritos College
CA09.2025
High School Diploma -
Artesia High School
CA01.2023
Skills
- Coachability
- Customer service
- Team collaboration
- Time management
- Cash handling
- Inventory management
- Effective communication
- Problem solving
- Resilience
- Team player attitude
Certification
- Food handler certification
LANGUAGES
Spanish
Advanced
Timeline
FOH Team Member
Chick-fil-A
11.2025 - Current
RECEIVER/UNBOXER
Collectors Universe
01.2025 - 11.2025
HOST/TAKEOUT/SERVER
TGIF
01.2023 - 11.2024
BOH TEAM MEMBER/PREP COOK
Bite mi
08.2022 - 01.2023
SHIFT LEADER
Milano
01.2022 - 07.2022
TEAM MEMBER
Wetzel's pretzels
08.2021 - 11.2021
PACKAGE HANDLER/SORTER
UPS
GED -
Cerritos College
High School Diploma -
Artesia High School