Isaac Peprah
Scarborough,Ontario
Summary
I am a highly optimistic young professional seeking to explore and solve adversities and challenges in the work environment. I am efficient, resourceful, self-motivated, truthful, and loyal, and I take any criticism to better myself. I am dedicated to finding solutions to problems while dealing with new concepts, ideas, and personalities, especially with clients and customers. I am very committed to work and very realistic.
Knowledgeable IT Manager oversees technology deployment and maintenance. Instructs and leads IT staff members in support of hardware, software and networking infrastructure. Actively works with executives to determine and implement tech needs. Manages technology strategy, training and documentation.
Overview
10
10
years of professional experience
Work History
Head of IT Manager / Systems Administrator
Metro Health Directorate
12.2022 - 04.2024
- Set up and manage centralized server systems
- Ensure physical and logical security of all ICT infrastructure
- Install, configure and customize computer hardware and software
- Maintain and manage network infrastructure (LAN, WAN, Network devices) in assigned facility
- Ensure capacity building of staff on the use of IT platforms, IT-related equipment and emerging technologies
- Recommend appropriate digital tools and platforms that enhance service delivery
- Provide technical IT support to other units/departments as well as during meetings and functions
- Supervise/develop IT solutions to improve service delivery
- Supervise/undertake repairs of computers and other computing devices
- Make inputs into the preparation of annual plans, and budgets for the assigned unit/facility
- Ensure integration and interoperability of ICT platforms/systems
- Recommend cost-effective internet solutions to enhance quality service delivery
- Ensure/configure internet solutions to avoid data breach
- Provide orientation/guidance to subordinates
- Create, and update digital assets register and ensure their security
- Produce periodic reports on IT activities carried out
- Appraise junior colleagues and make appropriate recommendations for their continuous professional development
- Ensure/Take regular data backup of digital platforms in the assigned facility
- Ensure/Perform daily checks on IT equipment to ensure are functional
- Provide end-user support
- Provide constant monitoring of IT systems in use and provide appropriate interventions as and when necessary
- Provide periodic planned preventive maintenance of computers and other computing devices
- Troubleshoot all digital platforms and computing devices and fix all IT-related incidents identified
- Provide security (confidentiality, integrity and availability) and privacy of clients’ data
- Provide technical support for the efficient use of virtual and online platforms as well as in the management of social media platforms
- Coordinate content for website updates.
Head of Records
New Takoradi Health Centre
02.2021 - 01.2022
- Provision of technical supervision and monitoring of medical records at the facility
- District Health Information Management System 2 Data Entries
- Participate in the compilation and preparation of day-to-day statistical returns and writing of monthly quarterly and annual statistical reports for the facility
- Provide Technical Supervision for the Biostatistics Assistants
- Protect all confidential information concerning patients obtained in the course of professional practice
- Solve Problems related to ICT issues and perform other official duties that may be assigned.
- Managed time efficiently in order to complete all tasks within deadlines.
Deputy Secretary (Health Service Workers Union,
Effia-Nkwanta Regional Hospital
12.2019 - 02.2021
- Assist the General Secretary in discharging constitutional duties, and take the minutes at any meetings and General Assembly
- Assist to keep and maintain the membership register of the Association
- Assist to be responsible for all correspondences, in consultation with the Chairman
- Assist to act as the public relations officer (PRO) of the Association
- Perform any other duties as may be assigned to him/her by the Executive Committee.
- Built excellent rapport and working relationships with the organization to build trust and improve upon communication.
Senior Technical Assistant (Deputy Head of Department)
Effia Nkwanta Regional Hospital
09.2014 - 02.2021
- Assist in the provision of technical supervision and monitoring of health statistics and medical records at the facility
- Assist in ensuring appropriate and accurate coding of morbidity, mortality, and surgical procedures using ICD codes
- Participate in the compilation and preparation of day-to-day statistical returns and writing of monthly quarterly and annual statistical reports for the facility
- Provide Technical Supervision for the Biostatistics Assistants
- Participate in the preparation of facility budgets and performance reviews
- Protect all confidential information concerning patients obtained in the course of professional practice
- Solve Problems related to ICT issues and perform other official duties that may be assigned.
Deputy Organizerl Staff Welfare Association)
Effia-Nkwanta Regional Hospital
01.2020 - 02.2021
- Assist in being responsible for the proper organization of all activities, including meetings, of the Association
- Assist in mobilizing members for all social functions like keep-fit, clean-up campaigns, funerals, end-of-year get-together, excursions, weddings, etc.
- Assist the Organizer to discharge constitutional duties and act as the Organize in the absence of the Organizer
- Responds to emergency calls to assist members of the welfare in need.
Member of the Quality Improvement/Quality Assurance Team )
Effia-Nkwanta Regional Hospital
01.2017 - 01.2019
- Participate to draw an action plan for the year in review
- Participate in organizing monthly quality improvement team meetings
- Assist in Coordinating in-house and external peer reviews
- Monitoring data validation meetings
- Monitoring of clinical meetings, clinical audits, family clinical meetings, and mortality conferences with support from the clinical coordinator.
- Supported continuous improvement initiatives by analyzing data trends and making recommendations for process enhancements.
Education
Associate of Applied Science - Monitoring And Evaluation in Global Health
University of Washington
Washington , USA04.2023
Bachelor of Science - Information Technology Option
Community University College, Takoradi
Takoradi , Ghana08.2019
Certificate - Health Records Management
College of Health & Well-Being
, Kintampo, Ghana06.2013
High School Diploma -
Mansen Community Day Sec School
Wamfie Bono Region Ghana06.2009
Skills
- Demonstrated human relations and effective communication skills
- Computer Skills
- Report Writing Skills
- Analytical and problem-solving Skills
- Knowledge of computer systems
- Knowledge of human resource management and validation of payroll system
- Knowledge of Statistical techniques
- Basic knowledge of medical terminology
- Knowledge of Health and Safety
Recognizedfor
- Good communication skills
- Excellent customer and interpersonal relation
- Ability to work independently and as a team
- Result oriented
- Time conscious
Apprenticeship
Christ for Jesus Shoe Maker Shop, Dormaa –Ahenkro, 2002-01-01, 2005-12-31, Leather Work
References
- ARABA ATTA ACQUAH, ACCOUNTANT – NEW TAKORADI HEALTH CENTRE, +233504038845, koxyarabella@gmail.com
- MSS.PRICILLA AMARH NAA- NOLEY, Deputy Head of Administration, Effia Nkwanta regional hospital, +233245446425
Timeline
Head of IT Manager / Systems Administrator
Metro Health Directorate
12.2022 - 04.2024
Head of Records
New Takoradi Health Centre
02.2021 - 01.2022
Deputy Organizerl Staff Welfare Association)
Effia-Nkwanta Regional Hospital
01.2020 - 02.2021
Deputy Secretary (Health Service Workers Union,
Effia-Nkwanta Regional Hospital
12.2019 - 02.2021
Member of the Quality Improvement/Quality Assurance Team )
Effia-Nkwanta Regional Hospital
01.2017 - 01.2019
Senior Technical Assistant (Deputy Head of Department)
Effia Nkwanta Regional Hospital
09.2014 - 02.2021
Associate of Applied Science - Monitoring And Evaluation in Global Health
University of Washington
Bachelor of Science - Information Technology Option
Community University College, Takoradi
Certificate - Health Records Management
College of Health & Well-Being
High School Diploma -
Mansen Community Day Sec School
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