Isaac Pelayo
Blythe
Summary
With a proven track record at the California Department of Corrections and Rehabilitation, I excel in high-pressure environments, demonstrating exceptional de-escalation techniques and emergency response skills. My experience spans from ensuring safety and security to fostering teamwork and customer service excellence across diverse roles. My adeptness in policy enforcement and adaptable communication styles have significantly contributed to my professional achievements.
Overview
16
16
years of professional experience
Work History
Correctional Officer
California Department of Corrections and Rehabilitation
Blythe, CA
08.2019 - Current
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Transported inmates to and from court hearings, medical appointments and other locations.
- De-escalate any situation that could result in any type of violence.
- Resolve situation in the lower level possible.
- Prepared reports to document incidents and violations.
- Ensured security of facility perimeter by conducting routine patrols.
Sales Associate
The Home Depot Inc
El Centro, CA
07.2017 - 07.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
Kung Fu Master
Chuan Fa
Mexicali, BC
07.2009 - 07.2024
- Served as a mentor for aspiring martial artists seeking guidance on personal growth within the practice of their chosen disciplines.
- Fostered a positive learning environment by promoting respect, self-discipline, and teamwork among students.
- Evaluated student performance to determine promotion in rank.
- Assisted with sparring and contact exercises to pair students of similar rank, size, and age.
- Certified new instructors, ensuring high-quality teaching standards were maintained.
- Developed and taught variety of martial arts courses, improving students' physical fitness and self-defense skills.
- Helped students meet course goals by establishing clear objectives for lessons, units and projects.
Education
GED -
Online
04-2018
Skills
- CPR training
- Adaptable communication styles
- Customer service
- Emergency response
- De-escalation techniques
- Listening skills
- Multi-tasking strength
- Policy enforcement
- Self-defense tactics
- Safety
- Security procedures
- Weapons training
- Team collaboration
Timeline
Correctional Officer
California Department of Corrections and Rehabilitation
08.2019 - Current
Sales Associate
The Home Depot Inc
07.2017 - 07.2019
Kung Fu Master
Chuan Fa
07.2009 - 07.2024
GED -
Online