Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline

ISAAC OSEI-ANIM

Edmonton,AB

Summary

Results-driven Technology Professional with extensive expertise in Cloud Computing, Networking & Cyber Security, Technical Support, Storage, and Vendor Management.Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Chief Technology Officer

CORAL REEF INNOVATION HUB
11.2020 - Current
  • Spearhead utilization of digital technologies to empower 1400 teachers and students in creating and delivering learning content.
  • Lead technological partnerships and negotiations with third parties to drive innovation and growth.
  • Establish smart labs and classrooms to facilitate advanced teaching and learning experiences.
  • Collaborate with business analysts, development teams, and infrastructure specialists worldwide to deliver highly available solutions for mission-critical applications.
  • Facilitated ongoing team development and growth through training and professional skills enhancement.
  • Maintained high-level knowledge of current and emerging technology development and applications.
  • Handled client inquiries with exceptional professionalism and enthusiasm.

Mentor

Mentor | CLOUDTICIANS INC
10.2019 - 01.2022
  • Trained aspiring professionals to achieve a 100% passing rate in their Cloud Certification journey.

Head

GUARANTY TRUST BANK LIMITED
02.2018 - 12.2020
  • Oversaw end-to-end operations of the Enterprise Infrastructure Unit, encompassing Systems, Security, Network, and Disaster Recovery with a 99% uptime.
  • Evaluated and analyzed vendors' proposals, seeking approval from high-level executives for procurement decisions
  • Reviewed and updated the Standard Operating Procedures Manual to reflect the current operations of the Enterprise Infrastructure Unit
  • Prepared comprehensive software and hardware evaluations, providing purchase recommendations for review by the Group Head
  • Managed and maintained Service Level Agreements (SLAs) with vendors, ensuring compliance and efficient service delivery.
  • Coordinated the seamless installation of new applications and upgrades for existing applications
  • Collaborated with both external and internal auditors to identify and mitigate 99.99% system risks
  • Managed Data Centre Operations, overseeing power, cooling, and related infrastructure.

GUARANTY TRUST BANK LIMITED
06.2016 - 12.2017
  • Implemented robust data replication processes from Production to Recovery Site, obtaining 99.99% uptime.,
  • Oversaw all operations of the Disaster Recovery Site, ensuring readiness and effectiveness.
  • Developed failover strategies and actions to ensure a seamless Disaster Recovery process.
  • Coordinated successful Disaster Recovery tests to validate the effectiveness of the procedures.
  • Undertook Patch Management activities pertaining to VMware and Netapp systems.

Systems Administrator

GUARANTY TRUST BANK LIMITED
10.2015 - 06.2016
  • Managed Telephone and PBX systems, ensuring smooth communication within the organization.
  • Configured a toll-free solution for call centers, enhancing customer service experience..
  • Maintained File server, Active Directory, Group Policies, Sites and Services, ensuring efficient operations
  • Provided training to employees on new systems and developed comprehensive manuals for reference.
  • Ensured optimal performance and capacity of computer servers and workstations.
  • Monitored networks using network management software, proactively identifying and resolving issues to achieve 99% uptime.
  • Planned and executed operating system and application software upgrades and enhancements.
  • Provided support for Video Conferencing solutions, ensuring seamless virtual communication.
  • Configured and resolved switching and routing issues, optimizing network performance.

IT Officer

QUALITY INSURANCE COMPANY
01.2013 - 10.2015
  • Created and maintained over 300 user accounts in Active Directory, ensuring proper access control.
  • Administered servers and provided support for internet, email, and insurance software, which increased revenue by 80%.
  • Installed and configured computer hardware, operating systems, and applications
  • Provided comprehensive support, including procedural documentation and relevant reports
  • Supported the roll-out of new applications, ensuring smooth adoption and user satisfaction
  • Set up new user accounts and profiles, effectively managing password-related issues.

Education

Graduate Diploma in Information Security - Information Security

Concordia University Edmonton, Edmonton, AB
04.2024

Bachelor of Science - Computer Science

Catholic Institute of Business And Technology, Accra,GH
2012

Iacocca Institute - Global Entrepreneurship

Lehigh University, Bethlehem,PA
2012

Skills

  • TECHNICAL SKILLS
  • Cloud Computing: AWS Workspace, IAM, S3, VPC, EC2
  • Operating Systems: Windows, Linux
  • Networking: TCP/IP, DNS, DHCP, VPN, LAN, WAN, VLAN, VPN
  • Virtualization: VMware ESXi
  • Security: Vulnerability Assessment & Patch Management, Firewalls, Intrusion Detection & Prevention Systems (IDS/IPS), Antivirus/Antimalware, Endpoint Security, Identity and Access Management (IAM), Two-Factor Authentication (2FA)
  • Tools: Jira, CloudTrail, Slack, Putty, CloudEndure, Data Migration
  • Change Management
  • Mentoring
  • Project Management
  • Analytical and Critical Thinker
  • IT Management
  • Technological Analysis
  • System Design and Implementation

Languages

English
Full Professional

Certification

  • Amazon Web Services (Security Specialty) • Amazon Web Services (Solutions Architect) • Amazon Web Services (Certified Cloud Practitioner) • Cisco Certified Network Associate • CompTIA Security+ • Microsoft Azure Administrator Associate • Microsoft Azure Solutions Architect Expert • Lead Coach, AI for Youth-Intel Corporation • Certified in Cybersecurity(ISC)2

Timeline

Chief Technology Officer - CORAL REEF INNOVATION HUB
11.2020 - Current
Mentor - Mentor | CLOUDTICIANS INC
10.2019 - 01.2022
Head - GUARANTY TRUST BANK LIMITED
02.2018 - 12.2020
- GUARANTY TRUST BANK LIMITED
06.2016 - 12.2017
Systems Administrator - GUARANTY TRUST BANK LIMITED
10.2015 - 06.2016
IT Officer - QUALITY INSURANCE COMPANY
01.2013 - 10.2015
Concordia University Edmonton - Graduate Diploma in Information Security, Information Security
Catholic Institute of Business And Technology - Bachelor of Science, Computer Science
Lehigh University - Iacocca Institute, Global Entrepreneurship

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ISAAC OSEI-ANIM