ISAAC OLIVERA
Lake Elsinore
Summary
HVAC and Refrigeration Technician skilled at communicating with vendors, team members and customers. Excellent organization skills to manage multiple time-sensitive work order.
Repair specialist with strong leadership abilities and hands-on experience in maintenance and repair processes. Skilled in troubleshooting, diagnostics, and implementing efficient repair solutions. Focused on ensuring optimal performance and reliability. Known for adaptability and delivering consistent results in dynamic environments.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Repair Supervisor
Asurion
Corona, CA
01.2019 - 01.2025
- Diagnose and repaired electronic devices using systematic troubleshooting methods
- Performed component-level repairs including wiring and part replacement
- Followed safety procedures and repair standards
- Documented repairs and resolutions accurately
- Communicated technical findings clearly to customers
- Maintained productivity and quality metrics in a fast-paced service environment
Technical Support
Help Desk
Ontario, CA
01.2018 - 01.2019
- Documented and tracked service calls, diagnostics, resolutions, and follow-ups in ticketing systems for accurate records- keeping and compliance
- Quickly diagnosed complex technical issues under tight deadlines to minimize equipment downtime
- Coordinate field service deployments, scheduled technicians, and ensured efficient resolutions of on-site repairs
- Recognized with bi-yearly top achievement bonus awards for outstanding performance in service metrics and customer satisfaction
Service Technician
rePlanet
Riverside, CA
2015 - 01.2018
- Assembled, calibrated, and tested industrial load scales and control systems to ensure accurate measurement and reliable operation
- Diagnosed and repaired electrical and mechanical faults in heavy-duty equipment using systematic troubleshooting methods
- Performed component-level repairs on Zebra thermal printers (models 1030,2030,KR203)
- Soldered and rewired electrical components on PCBs while adhering to ESD and precision standards
- Imaged, configured and troubleshoot Windows based operating systems and hardware interfaces
- Utilized hand tools, multimeters, and diagnostic equipment while strictly following OSHA safety procedures and lockout/tagout protocols
Education
High School Diploma -
La Sierra High School
Riverside, CA01.2010
HVAC Certification - HVAC & Refrigeration
ATI HVAC & Refrigeration
City Of Industry, CA12-2025
Skills
- HVAC and refrigeration fundamentals
- Brazing/soldering and copper pipe repair
- Walk-in freezer maintenance
- Ability to handle physical workload
- Strong problem-solving and critical thinking skills
- Maintenance scheduling
- Electrical systems
- Client relationship development
- Equipment replacement
- Schematic reading
- Heating systems
- Diagnostic skills
Certification
- EPA 608 Universal Certification
- Brazing 12/2025
- Soldering 12/2025
- OSHA 10 01/2026
- KE2 Level 1-4 07/2025
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Repair Supervisor
Asurion
01.2019 - 01.2025
Technical Support
Help Desk
01.2018 - 01.2019
Service Technician
rePlanet
2015 - 01.2018
High School Diploma -
La Sierra High School
HVAC Certification - HVAC & Refrigeration
ATI HVAC & Refrigeration
ADDITIONAL QUALIFICATIONS
- Trade School: HVAC / Commercial Refrigeration
- Experience in drywall, carpentry, painting, maintenance, plumbing, communications, sales, presentations
- Hands-on experience with brazing, refrigerant recovery, and walk-in freezer systems
- Knowledge of schematics, preventive maintenance, and compressor repair.