Isaac Muhima
Brockville,ON
Summary
Motivated sales professional who engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Account Manager
Georgian Bay Fire & Safety
10.2016 - 01.2024
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Strengthened client relationships through regular communication, addressing concerns, and providing proactive support.
- Increased sales revenue by identifying and pursuing new business opportunities.
- Developed and maintained long-term relationships with key clients for sustained growth.
- Increased account growth by developing customized sales strategies and presenting tailored solutions to clients.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Financial Service Manager
Bank Of Montreal, BMO
01.2015 - 09.2016
- Increased client satisfaction by providing personalized financial advice and solutions.
- Optimized revenue growth by identifying new business opportunities and expanding existing client base.
- Increased customer satisfaction by providing tailored financial solutions and exceptional service.
- Developed strong relationships with clients, resulting in a high level of trust and repeat business.
- Exceeded sales targets consistently by effectively promoting bank products and services.
- Collaborated with cross-functional teams to develop comprehensive financial strategies for clients.
Client Advisor
RBC Royal Bank
01.2014 - 01.2015
- Enhanced client satisfaction by providing personalized advice and tailored product recommendations.
- Strengthened client relationships through regular communication and proactive follow-up on inquiries.
- Contributed to company growth by identifying new business opportunities and cross-selling services.
- Streamlined processes for improved efficiency, enabling quicker response times to client requests.
- Improved first-call resolution rates with thorough issue analysis and effective problem-solving techniques.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
Education
BBA - Finance
University of New Brunswick
Fredericton, NB05.2014
Skills
- Product Sales
- Business Development
- Project Management
- Contract Negotiation
- Account Management
- Qualifying leads
- Nurturing Customer Relationships
Certification
- OCA - Interpreting Construction Drawings & Specifications
- CSI - Investment Funds in Canada
Timeline
Account Manager
Georgian Bay Fire & Safety
10.2016 - 01.2024
Financial Service Manager
Bank Of Montreal, BMO
01.2015 - 09.2016
Client Advisor
RBC Royal Bank
01.2014 - 01.2015
BBA - Finance
University of New Brunswick
- OCA - Interpreting Construction Drawings & Specifications
- CSI - Investment Funds in Canada
Similar Profiles
Flordelin PanaresFlordelin Panares
Branch Coordinator / Scheduler at Georgian Bay Fire and SafetyBranch Coordinator / Scheduler at Georgian Bay Fire and Safety
Tommy PhamTommy Pham
Volunteer Firefighter at Georgian Bay Fire DepartmentVolunteer Firefighter at Georgian Bay Fire Department
Monique RauschMonique Rausch
Registered Nurse, Emergency Department at Georgian Bay General HospitalRegistered Nurse, Emergency Department at Georgian Bay General Hospital